Delivery Driver/OF Team Member

Big Country Pet Co. is not just any pet food company – we are proud that our flagship brand, Big Country Raw, is Canada’s leader in the frozen raw pet food category and is one of Canada’s Fastest-Growing Companies. We provide pet parents with healthier food options for dogs and cats, including complete frozen and gently cooked meals, supplements, and treats. We are dedicated to enriching the lives of Canadian pets and the people who love them. We continually strive to set new benchmarks for pet nutrition, safety and well-being. Our values drive everything we do: we commit to excellence in pet nutrition and care, serve pet parents and their companions with heart, connect through trusted relationships and shared passion, and succeed together by fostering collaboration, innovation, and continuous improvement. What We're Looking For: This is a dual role is responsible for providing safe, efficient, and professional delivery service while building positive customer relationships, as well as acting as an order fulfilment team member. This role requires strong customer service skills, attention to detail, and the ability to work independently while following all health, safety, and food safety requirements. We are looking for a reliable, team-oriented individual who can adapt to changing priorities, communicate effectively, and take pride in delivering an exceptional customer experience. Shift: Day Shift, Monday to Friday What You'll Do: Safely operate a company delivery vehicle and complete scheduled deliveries. Verify invoices and ensure orders are delivered accurately and in excellent condition. Provide exceptional customer service while following customer delivery instructions. Perform daily vehicle inspections and report maintenance or safety concerns. Load and unload products as required. Communicate with the Logistics Manager, Warehouse Manager, and Order Fulfillment Team regarding deliveries and customer issues. Maintain a clean, organized, and professional vehicle. Follow all traffic laws, company policies, Health & Safety procedures, and Food Safety requirements. Assist with warehouse duties, including order picking and packing, as needed. Perform other duties as assigned, such as order picking and packing. What You Bring: 2–5 years of delivery driving experience. Valid G class licsence. Acceptable driver's abstract. Ability to lift 30–50 lbs. Warehouse, order picking, or packing experience is an asset. Forklift certification is an asset. Strong communication and customer service skills. Ability to work independently and in a fast-paced environment. Why People Love Working Here! Wage Progression Eligible: Starting rate $21.50/hour; $22.25/hour at 6 months, $23.00/hour at 12 months Benefits package including health and dental coverage Company Performance Bonus Program Safety Boot Allowance Pet Feeding Program (an employee favourite!) Fun team events and employee perks throughout the year! We offer opportunities for advancement for motivated individuals seeking a long-term career with a great company. Although we love AI, your application will be reviewed by real people. We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest however only those applicants selected for an interview will be contacted. Big Country Raw is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications and employment.

The role involves safely operating a company vehicle to complete scheduled deliveries while providing exceptional customer service. Additionally, the team member will assist with warehouse duties including order picking and packing to ensure accurate order fulfillment.

Candidates must have 2-5 years of delivery driving experience and a valid G class license with an acceptable driver's abstract. The ability to lift 30-50 lbs and strong communication skills are essential for this fast-paced environment.

• Health coverage • Dental coverage • Company performance bonus program • Safety boot allowance • Pet feeding program • Team events

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• Warehouse operationsPreferred
• Attention to detailPreferred
• Food safetyPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Delivery driving
• Customer service
• Order picking
• Packing
• Warehouse operations
• Vehicle inspection
• Communication
• Time management
• Attention to detail
• Safety compliance
• Food safety
• Problem solving
• Lifting Ability
• Vehicle Inspection
• Forklift Certification
• Safety Procedures
• Artificial Intelligence
• Customer Service
• Continuous Improvement Process
• Food Safety And Sanitation
• Order Fulfillment Management
• Warehousing
• Innovation
• Invoicing
• Logistics Management
• Order Picking
• Loading And Unloading
• Team Oriented
• Detail Oriented

• Logistics
• Transportation
• Customer Service & Support
• Food & Beverage
• Retail
• Delivery Team Member
• Sales Delivery Driver
• Car, Taxi and Van Drivers
• Driver/Sales Workers

Minimum experience

2+ years

Apply by

Sep 1, 2026

Posting language

English

Working hours

40 hours per week