Opens LinkedIn
- Employment type
- Full-time
- Minimum education
- High school
- Posting language
- English
- Application method
- Apply on LinkedIn (LinkedIn sign-in required)
Job summary
Respond to customer inquiries in French and English, provide product information and technical guidance, prepare quotations, and process orders. Coordinate with internal teams on order status and customer requirements while maintaining accurate records and resolving product-related concerns.
Job details
Bilingual Inside Sales Representative (French and English Required) Location: Ayr, Ontario Schedule: Monday to Friday, 7:30 AM to 4:30 PM Employment: Full-time, salaried, non-commission position Salary: $55,000 to $63,000 annually Languages: Strong spoken and written French and English skills required for customer inquiries, technical support, quotes, and order coordination. Work eligibility: Legally entitled to work in Canada. Introduction Are you bilingual in French and English, technically curious, and ready to make an impact in a customer-focused sales role? Our client in the technical products sector is looking for a Bilingual Inside Sales Representative to help customers find solutions, coordinate orders, and deliver excellent service. This is a salaried, non-commission opportunity where you can build your technical knowledge, strengthen customer relationships, and contribute to a team that values your initiative and attention to detail. Why You'll Want This Role Earn a competitive annual salary of $55,000 to $63,000 without commission-based pressure. Develop valuable technical product knowledge through structured onboarding and hands-on training. Make a meaningful contribution by helping customers solve problems and keeping orders moving smoothly. Enjoy a consistent Monday to Friday schedule with support from an experienced team. Benefit from employer-paid supplemental health insurance and a retirement savings plan with profit sharing. What You'll Do You'll be a key point of contact for customers who need product information, pricing, technical guidance, and order support. Working closely with internal teams, you'll help ensure customers receive accurate information, timely responses, and dependable service. Your ability to communicate in French and English, understand technical information, and manage details will directly contribute to a positive customer experience. Responsibilities Respond to inbound customer calls and inquiries in French and English. Provide product information, pricing details, and practical technical guidance. Prepare accurate quotations and follow up with customers. Process customer orders and maintain accurate records and documentation. Coordinate with internal teams regarding order status, delivery updates, and customer requirements. Help customers resolve product-related questions and service concerns. Apply technical product knowledge gained through hands-on training and ongoing development. Contribute to a collaborative team environment focused on customer satisfaction and service quality. Qualifications Required: At least 1 year of sales or customer service experience. Strong spoken and written French and English communication skills for customer service, technical explanations, quotations, and order coordination. Mechanical aptitude or a demonstrated interest in technical products. Strong interpersonal, organizational, and problem-solving skills. Comfortable using computers, maintaining accurate records, and managing multiple tasks. Detail-oriented, self-motivated, and able to work effectively with a team. High school diploma or equivalent. Legally entitled to work in Canada. Assets: Post-secondary education in a relevant field. Engineering-related education or a Certified Engineering Technologist (CET) qualification. Experience supporting customers with technical products or equipment. Benefits Supplemental health insurance with premiums fully paid by the employer. Retirement savings plan with profit sharing. Structured onboarding and ongoing team support. Hands-on product training and opportunities to develop technical knowledge. Why Work with Us Our client values teamwork, dependable service, and continuous learning. You'll join an environment where your contributions matter, your technical curiosity is encouraged, and you'll have the support to build confidence in your role. If you enjoy helping people, learning how products work, and taking ownership of customer requests, this could be a rewarding next step in your career. Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts. This is an existing vacancy. Our client is currently seeking a Bilingual Inside Sales Representative.
What you’ll do
Respond to customer inquiries in French and English, provide product information and technical guidance, prepare quotations, and process orders. Coordinate with internal teams on order status and customer requirements while maintaining accurate records and resolving product-related concerns.
Requirements
Requires at least one year of sales or customer service experience, strong spoken and written French and English, mechanical aptitude or interest in technical products, and a high school diploma or equivalent. Candidates should also have strong organizational, interpersonal, and problem-solving skills, computer proficiency, and legal authorization to work in Canada; relevant post-secondary or engineering education and technical product support experience are assets.
Benefits
- Employer-Paid Supplemental Health Insurance
- Retirement Savings Plan With Profit Sharing
- Structured Onboarding
- Hands-On Product Training
- Ongoing Team Support
Listed skills
- Customer service · Preferred
- Problem solving · Preferred
- Organization · Preferred
- Attention to detail · Preferred
- Teamwork · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- French And English Communication
- Inside Sales
- Customer Service
- Technical Product Guidance
- Quotation Preparation
- Order Processing
- Order Coordination
- Customer Relationship Management
- Problem-Solving
- Mechanical Aptitude
- Organization
- Recordkeeping
- Attention To Detail
- Teamwork
- Computer Skills
Job areas
- Sales
- Customer Service & Support
More jobs from Bilingual Source
Bilingual Senior Corporate Travel Advisor (French and English Required)
- Remote
- Alberta, Canada
- Posted Nov 7, 2026
Accounts Receivable & Payable Specialist
- On-site
- ON
- Posted Nov 6, 2026
Technical Territory Sales Representative, Eastern Ontario
- Remote
- Canada
- Posted Nov 6, 2026
Bilingual Case Support Coordinator (hybrid)
- Hybrid
- Toronto, ON
- Posted Nov 4, 2026
