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Bill Gosling Outsourcing

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Your Business, Our Solutions, Further Together.

Barrie, Ontario

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Outsourcing and Offshoring Consulting
1,001โ€“5,000 people

About

๐—” ๐—ง๐—ฒ๐—ฐ๐—ต-๐—ฒ๐—ป๐—ฎ๐—ฏ๐—น๐—ฒ๐—ฑ ๐—•๐—ฃ๐—ข ๐—ฅ๐—ฒ๐—ฑ๐—ฒ๐—ณ๐—ถ๐—ป๐—ถ๐—ป๐—ด ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ Bill Gosling Outsourcing is your ๐—ฎ๐—ฑ๐—ฎ๐—ฝ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—•๐—ฃ๐—ข ๐—ฝ๐—ฎ๐—ฟ๐˜๐—ป๐—ฒ๐—ฟโ€”powered by AI innovation, proprietary technology, and 70+ years of trusted expertise. We help enterprises scale smarter, execute faster, and focus on their most ambitious strategic goals. Across Banking & Financial Services, Utilities, Automotive, Insurance, and Consumer Services, we deliver outcome-based solutionsโ€”spanning Accounts Receivable Management, Customer Experience, and Sales & Acquisitionโ€”that blend human expertise with AI precision. Our adaptive ecosystemโ€”featuring Auto-QA, AI Training, Real-Time Agent Assist, and Omnichannel Communicationsโ€”drives measurable ROI, compliance, and customer experience excellence. With a global team of ๐Ÿฑ,๐Ÿต๐Ÿฌ๐Ÿฌ+ ๐—ฝ๐—ฟ๐—ผ๐—ณ๐—ฒ๐˜€๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น๐˜€ across ๐—ก๐—ผ๐—ฟ๐˜๐—ต ๐—”๐—บ๐—ฒ๐—ฟ๐—ถ๐—ฐ๐—ฎ, the ๐—จ๐—ž, the ๐—–๐—ฎ๐—ฟ๐—ถ๐—ฏ๐—ฏ๐—ฒ๐—ฎ๐—ป, and ๐—”๐˜€๐—ถ๐—ฎ, Bill Gosling Outsourcing combines ๐˜€๐—ฐ๐—ฎ๐—น๐—ฒ ๐˜„๐—ถ๐˜๐—ต ๐—ฎ๐—ด๐—ถ๐—น๐—ถ๐˜๐˜†. We donโ€™t just support operationsโ€”we become a ๐˜€๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฐ ๐—ฝ๐—ฎ๐—ฟ๐˜๐—ป๐—ฒ๐—ฟ that helps businesses unlock growth, resilience, and long-term success. ๐ŸŒ Turning customer experience into business impact. Partner with us: www.billgosling.com

Open positions

Bilingual Operational Team Leader (French & English)

On-site ยท Barrie

Join a Team Thatโ€™s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. Weโ€™re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! The Team Leader, Operations leads and motivates a team to optimum performance levels to achieve targets contribโ€ฆ

VP Sales - BPO Industry

Hybrid ยท Barrie

The Vice President of Sales is responsible for building a robust pipeline to drive new logo revenue and promoting technology solutions within the BPO sector. They will lead sales efforts, manage strategic partnerships, and collaborate with marketing teams to support business development and RFP processes.

Desktop Support Technician- Helpdesk

On-site ยท Barrie

The Desktop Support Technician is responsible for the installation, maintenance, and troubleshooting of hardware and software for end users. They also assist the helpdesk team with workstation deployment, telephony equipment setup, and office cabling tasks.

Hybrid Bilingual Call Center Agent (French/English Required)

Hybrid ยท London

As a Bilingual Call Center Agent, you will respond to customer inquiries and resolve issues in both French and English. You will maintain professionalism while interacting with customers and document interactions in the company's systems.

Hybrid Bilingual Call Center Agent (French/English Required)

Hybrid ยท Barrie

As a Bilingual Call Center Agent, you will respond to customer inquiries and resolve issues in both French and English. You will maintain professionalism while handling inbound and outbound communications across various platforms.

Hybrid Call Center Agent

Hybrid ยท London

As a Call Center Agent, you will handle inbound and outbound calls, assist customers with inquiries, and provide tailored solutions. You will also resolve customer complaints and collaborate with team members to ensure seamless customer experiences.

Hybrid Recruiter

Hybrid ยท Barrie

The Branch Recruiter manages the full-cycle recruitment process, including sourcing, screening, interviewing, and extending offers to candidates. They also partner with hiring managers and external stakeholders to meet organizational hiring goals while ensuring a positive candidate experience.

Work from Office Collections Agent

On-site ยท Barrie

Contact customers via phone, email, and mail to collect outstanding debts and negotiate payment arrangements. Maintain accurate records of all interactions and collaborate with team members to improve collection strategies.

Loan Verification Agent (WS)

Hybrid ยท Barrie

The agent is responsible for verifying automobile loan applications, conducting fraud detection, and auditing documentation to ensure accurate funding. They act as a liaison between dealerships, applicants, and the sales team to manage the funding pipeline.

Call Center Agent, Sales (WS)

On-site ยท London

Conduct outbound sales calls to prospective and existing clients to promote financial products and services. Manage client relationships and document all sales activities accurately within the CRM system.

Customer Service & Collections Agent

Hybrid ยท Barrie

Handle inbound and outbound communications to update customer account information and resolve issues. Maintain professional service while adhering to financial sector compliance and security protocols.