Administrative Assistant

Job summary

Respond to client inquiries and assist with forms, applications, and document submissions. Review and format documents, process applications, maintain records and databases, organize files, and support the team with administrative tasks.

Job details

Administrative Assistant – Intermediate Location: Edmonton, AB (Onsite) Contract: 1 year Hours: Monday to Friday, 8:15 AM – 4:30 PM (1-hour lunch) We are seeking an organized and detail-oriented Administrative Assistant to provide administrative, clerical, and client service support. The ideal candidate has strong document formatting, proofreading, data entry, and communication skills. Key Responsibilities Respond to phone and email inquiries, providing accurate and professional information. Review, proofread, and format documents for accuracy and completeness. Process applications, review supporting documentation, and maintain accurate records. Enter, update, and verify information in internal databases and tracking systems. Organize electronic and paper files, scan documents, and prepare correspondence. Assist clients with forms, applications, and document submissions. Identify missing information or discrepancies and follow up as needed. Support team members with administrative tasks, process improvements, and other duties as required. Requirements High school diploma or GED. Minimum 3 years of experience in a similar administrative role. Minimum 3 years of experience proofreading and formatting Word documents in a professional setting. Minimum 3 years of accurate data entry or data processing experience. Strong attention to detail, organization, and time management. Post-secondary education in Office Administration or a related field. Experience reviewing and analyzing documents. Experience responding to phone and email inquiries in a call centre or customer service environment.

What you’ll do

Respond to client inquiries and assist with forms, applications, and document submissions. Review and format documents, process applications, maintain records and databases, organize files, and support the team with administrative tasks.

Requirements

Requires a high school diploma or GED and at least three years of experience in a similar administrative role, including proofreading and formatting Word documents and accurate data entry or processing. Post-secondary education in Office Administration or a related field, document review experience, and customer service or call centre experience are also specified.

Listed skills

• Data entry · Preferred
• Customer service · Preferred
• Attention to detail · Preferred
• Organization · Preferred
• Time management · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Document Formatting
• Proofreading
• Data Entry
• Data Processing
• Customer Service
• Phone and Email Communication
• Document Review
• Application Processing
• Recordkeeping
• Database Management
• File Organization
• Correspondence Preparation
• Attention to Detail
• Organization
• Time Management
• Process Improvement

Job areas

• Administrative
• Customer Service & Support

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