Loss Prevention Officer - Retail

Job summary

Prevent shoplifting in a retail environment by working undercover and monitoring security footage. Responsibilities include confronting suspects, performing arrests, and completing incident documentation.

Job details

Ready to make a difference. Are you committed to protecting your community? Blackbird Security is seeking to hire a Loss Prevention Officer in Toronto, ON. What’s in for you? Competitive wages Flexible schedules Paid training and growth opportunities to succeed in your role Career advancement opportunities through promotion from within Recognition programs and bonuses Goodlife Fitness Gym Membership - 25% discount on all membership fees (all tiers), $0 enrollment fees and share with one family member (post completion of the probationary period) What You Will Do Prevent shoplifter theft in a retail environment while providing customer service to clients, patrons and customers. Wear plain clothes to work undercover, discreetly blending in with shoppers. Patrol store aisles, monitor customers, and watch security camera footage. Confront individuals you suspect of theft, who have unpaid merchandise. Escort trespassers out of the client premises. Perform arrests, detainments, and recover unpaid merchandise Complete required documentation for security incidents such as theft and violations. Escalate situation to law enforcement as required. Respond to emergency situations appropriately in a timely manner. The Ideal Candidate A Valid Ontario Security License Use of Force certificate preferred/willing to get one Experience with arrests and detaining shoplifting Previous security experience in a retail environment Strong communication skills, both written and spoken. Experience Undercover/LPO: 1 year (required) Licence/Certification Ontario Security License (required) Use of Force certification (preferred) Work Location: In person

What you’ll do

Prevent shoplifting in a retail environment by working undercover and monitoring security footage. Responsibilities include confronting suspects, performing arrests, and completing incident documentation.

Requirements

Candidates must possess a valid Ontario Security License and have at least one year of undercover or loss prevention experience. A Use of Force certificate is preferred.

Benefits

• Competitive wages
• Flexible schedules
• Paid training
• Growth opportunities
• Career advancement opportunities
• Recognition programs
• Bonuses
• Goodlife Fitness Gym Membership discount

Listed skills

• Customer service · Preferred
• written communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Loss Prevention
• Undercover Security
• Customer Service
• Surveillance Monitoring
• Conflict Resolution
• Arrest and Detainment
• Incident Documentation
• Emergency Response
• Written Communication
• Verbal Communication

Job areas

• Security & Safety
• Retail

More jobs from Blackbird Tech Solutions