Senior Product Manager

Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best. As a Senior Product Manager, you will have cradle to grave ownership of one or more products/product lines/business initiatives. The Senior Product Manager identifies customer needs, works within the Blackline product development and other business processes to define solutions that are good business for Blackline, oversees the development and launch of the product, oversees the sales and support of the product once it is launched, and guides the product through its end-of-life activities. You will define the product roadmap and make recommendations for your assigned product/service portfolio. You will work in collaboration with the Engineering, Blackline's monitoring center, Customer Care, Sales and Product Marketing to understand what customer problems Blackline Safety can solve with our solutions. You will use a data-driven understanding of how your ‘customers’ use our products and identify opportunities to better support them. You will partner with engineering, design, marketing, and any other team necessary to deliver a cohesive experience across devices and platforms. You'll be responsible for identifying and tracking key performance indicators for your products. You will need to be organized, a gifted communicator, have business savvy, and a strong technical acumen, with a passion for delivering value to your customer as well as user experiences that delight. Responsibilities: Establish the competitive set of proposed new roadmap capabilities to solve unmet needs, or create durable competitive advantage against our competition (using our 1-pager approach as your starting point) Be the primary driver for identifying and driving product vision, strategies, and roadmaps in the context of broader organizational strategies and goals Drive customer value by identifying and prioritizing highest impact capabilities Define a practical, yet aggressive set of requirements for each release based on roadmap, user requirements, technical architecture, and business needs Deliver business cases (financial and otherwise) advocating for appropriate additional investment to grow your Service Serve as a subject matter expert in all things related to your portfolio Identify key input and output metrics which will inform how you measure and monitor your portfolio's performance Write capability & feature specifications, and maintain a prioritized backlog that aligns with the roadmap Maximize efficiency in our constantly evolving environment, where creative solutions are the norm Set big goals and have clear KPIs of measuring success, and using a consistent process Utilize project management capabilities/process/tools to focus on execution quality Proactively work with Customer Support, Customer Success, Product Marketing, and other teams to identify user focused improvements Manage tradeoffs: spanning team’s capacity for change, timing needed, performance, availability, etc. Develop an understanding of the market, technology, and customer needs, incorporating data, research, and market analysis to inform product strategies and roadmaps About You: Technical background at least at the undergraduate level. MBA is nice to have, but not required as long as you have a strong understand of business and economics fundamentals. Willingness to learn, follow/improve processes, take ownership of you product, and continuously make tough prioritization decisions Minimum 5 years' Product experience in a mixed hardware and software environment Growth mindset — willingness to learn, follow and improve processes, and take ownership of your product area. Product management methodology fluency, including prioritization frameworks (e.g., RICE, MoSCoW) and familiarity with roadmap/backlog tools (e.g., Jira). Data and analytics proficiency — comfortable working with product analytics or BI tools and translating data into actionable decisions. Financial and business acumen, including ROI modeling, budgeting, and building investment cases. Strong written communication skills, particularly for specifications, requirements documents, and executive-level updates. Stakeholder management and cross-functional influence — able to align and drive alignment across teams without direct authority. Market and competitive research skills — techniques for competitive analysis, customer discovery, and opportunity identification. Technical fluency in hardware/software product environments — able to converse credibly with engineering on architecture and constraints. Sound judgment under ambiguity — comfortable making and defending tough tradeoff decisions with incomplete information. Strong proficiency in Microsoft Office suite, especially Excel and PowerPoint Experience with desktop AI environments (e.g. Claude Desktop) a plus, especially in regardless to accelerating Product Management practice Total Rewards At Blackline Safety, we offer more than just a job—we offer a career with purpose. Our Total Rewards offerings are designed to support the diverse needs of our global workforce and vary based on employment type and location. They may include: Competitive base salary and annual compensation review Comprehensive health and dental benefits* Mental health and wellness support Flexible work arrangements and hybrid work model for eligible positions Paid vacation, personal and sick days* Professional development opportunities Education funding A collaborative, inclusive, and mission-driven culture Exclusive access to perks and discounts A flexible ‘Dress for Your Day’ environment *Eligibility and coverage vary by employment type and region. Diversity, Equity & Inclusion Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions. If you require accommodation during the recruitment process, please contact us at careers@blacklinesafety.com. We are committed to ensuring an accessible and equitable experience for all candidates. Join Us If you’re passionate about technology, safety, and making a difference, we’d love to hear from you. Apply today and help us build a safer, more connected world. Unauthorized Recruitment Communication Alert We are aware of the instances in which individuals are receiving fraudulent job offers or interview requests that are fraudulently alleged to be from Blackline Safety. Blackline Safety does not request payment or personal financial information at any stage of the recruitment process. Please exercise caution, and do not respond to emails or other communications that are not from a Blackline Safety email address.

The Senior Product Manager will own the product lifecycle from conception to end-of-life, defining vision, strategy, and roadmaps. They will collaborate across engineering, sales, and marketing teams to deliver customer-focused solutions while tracking key performance indicators.

Candidates must have at least 5 years of product management experience in a mixed hardware and software environment. A technical undergraduate degree is required, and strong proficiency in data analytics, financial modeling, and cross-functional leadership is essential.

• Competitive base salary • Annual compensation review • Comprehensive health and dental benefits • Mental health and wellness support • Flexible work arrangements • Paid vacation • Personal days • Sick days • Professional development opportunities • Education funding • Perks and discounts

• Product managementPreferred
• JiraPreferred
• CommunicationPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Product management
• Product roadmap
• Data-driven decision making
• Stakeholder management
• Cross-functional leadership
• Market analysis
• Competitive analysis
• Financial modeling
• ROI modeling
• Jira
• Product analytics
• Business acumen
• Technical acumen
• Hardware and software integration
• Project management
• Communication
• Influencing Skills
• Financial Acumen
• Customer Success Management
• Organizational Strategy
• Influencing Without Authority
• Product Roadmaps
• BlackLine (Accounting Software)
• Growth Mindedness
• Willingness To Learn
• Resilience
• Product Analytics
• Advocacy
• Microsoft Excel
• Research
• Artificial Intelligence
• Budgeting
• JIRA
• Customer Support
• Mental Health
• Business Acumen
• Business Process
• Customer Service
• Engineering Design Process
• Economics
• Equities
• Sales
• Leadership
• Marketing
• Innovation
• Key Performance Indicators (KPIs)
• Market Analysis
• Project Management
• Microsoft Office
• New Product Development

• Technology
• Management & Leadership
• Software
• Engineering
• Security & Safety
• Product Manager
• Product Manager (General)
• Research and Development Managers
• Marketing Managers

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week

Location requirements

Country, Canada