Bond is the intelligence driven customer engagement company. We help brands build lasting growth with customers.
Toronto, Ontario
Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers. With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients. Our dedicated teams of experts across our CX,HX, Loyalty Advisory, Loyalty & Marketing Operations and loyalty technology work with brands at any part of their loyalty and engagement journey to build lasting growth and stronger loyalty with their customers. With our very own suite of AI enhanced tools, data and technology like our Synapze LX Loyalty Cloud and Synapze XI Intelligence layer we not only help to design, grow and build but we also have the technology that powers and enhances your systems. Based in Toronto Canada with offices in the United States, Canada and Europe, our global teams support our clients wherever they need us. Bond is the global leader when it comes to customer engagement and loyalty. For more information please visit us at BondBL.com or email us at info@BondBrandLoyalty.com
Hybrid · Toronto
The Director will lead high-impact client engagements, focusing on change management, organizational culture, and leadership transformation. They are also responsible for driving business development, managing team performance, and fostering strategic client partnerships.
Hybrid · Toronto
The role focuses on enhancing People & Values operational efficiency through process automation, AI implementation, and HRIS administration. Additionally, it involves managing the end-to-end lifecycle and contract management for the contingent workforce.
Hybrid · Toronto
The Specialist will manage operational excellence by streamlining HR workflows, implementing automation, and overseeing HRIS administration. Additionally, they will lead employee engagement, recognition programs, and manage global payroll and benefits administration.
Hybrid · Toronto
The Enterprise Product Owner defines the vision, strategy, and roadmap for the company's enterprise application portfolio. They act as the primary bridge between business stakeholders and technical teams to ensure systems deliver measurable value and operational efficiency.
Hybrid · Toronto
The Enterprise Product Owner is responsible for the vision, strategy, and roadmap of the enterprise application portfolio. They act as the primary bridge between business stakeholders and technical teams to ensure systems deliver measurable value and operational efficiency.
On-site · Toronto
Act as the face of client brands by engaging customers and creating meaningful connections at experiential activations. Responsible for setting up event materials, communicating key product messages, and reporting event results.
Hybrid · Toronto
Design and evolve a connected talent enablement ecosystem that integrates leadership development, performance management, and career pathing. Drive the adoption of talent products and use data to continuously improve employee growth experiences in an AI-enabled environment.
Hybrid · Toronto
Lead the strategy and administration of the HR technology stack, focusing on automation, data pipelines, and the maintenance of a centralized data warehouse. Transform HR data into actionable insights through real-time reporting and predictive analytics to improve organizational efficiency and employee experience.
Hybrid · Toronto
The Lead, Talent Enablement will design, build, and continuously evolve Bond’s leadership enablement ecosystem, launching practical leadership experiences for various leader cohorts. This role involves creating resources and tools that support leaders in coaching, feedback, and decision-making in an AI-enabled workplace.
Hybrid · Canada
The Sr. Consultant will independently lead loyalty strategy engagements, managing workstreams and client interactions. They will shape loyalty design constructs and present recommendations to senior stakeholders.
Hybrid · Toronto
Lead high-impact client engagements and contribute to business growth through human-centered, strategic leadership. Oversee complex advisory work across markets and geographies, guiding clients through key engagements.
Hybrid · Toronto
Lead the strategic process for assigned accounts/projects, overseeing every stage from identifying opportunities to defining them and authoring creative strategies. Collaborate closely with client teams to unearth opportunities and shape both digital and creative strategy.
Hybrid · Toronto
Lead the development and execution of customer-centric marketing strategies to enhance brand loyalty and advocacy for clients. Collaborate with cross-functional teams to drive engagement, retention, and revenue growth through digital and creative solutions.
Hybrid · Toronto
Lead a portfolio of key and emerging accounts to drive revenue growth, financial performance, and exceptional client experiences. Serve as a strategic advisor and cross-functional integrator to translate client goals into actionable strategies and ensure delivery excellence.
Hybrid
At Bond we design creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger loyalty to their brands. That can take us in some pretty amazing directions, you’ll have your hands on the wheel as we drive the future of loyalty. Do these statements describe you? * 5+ years experience of the software development life cycle. * Excellent in-depth knowledge of SQL, .NET technologies, C#, JSON data structures and different operating system/browser environments. * Experience with API integrations, Azure-based applications, and web/mobile applications * Exce…
Hybrid · Toronto
The developer will design, write, and maintain efficient C# code to support .NET, MS SQL Server, and Azure-based cloud solutions. They will also troubleshoot application bottlenecks and collaborate with cross-functional teams to deliver high-quality software enhancements.
Hybrid · Toronto
Lead the end-to-end delivery of digital experience engagements, from UX research and insight synthesis to high-fidelity prototyping. Build strong client relationships and partner with cross-functional teams to align design decisions with business goals and customer loyalty mechanics.
Hybrid · Toronto
The Project Accountant partners with project teams to manage financial data within NetSuite and provides guidance on financial processes. They are responsible for identifying financial risks, handling chargebacks, and performing various journal entries and reconciliations.
Hybrid · Toronto
The role focuses on workforce planning, capacity forecasting, and financial tracking for assigned teams. It also involves maintaining standard operating procedures and monitoring resource utilization to ensure project delivery.
Hybrid · Toronto
Lead the delivery of integrated marketing, CRM, and customer experience solutions for retail clients. Act as the primary liaison between clients and internal cross-functional teams while managing project financials and strategic objectives.
