BB

Bond Brand Loyalty

Verified Job Source

Bond is the intelligence driven customer engagement company. We help brands build lasting growth with customers.

Toronto, Ontario

Advertising Services
501–1,000 people

About

Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers. With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients. Our dedicated teams of experts across our CX,HX, Loyalty Advisory, Loyalty & Marketing Operations and loyalty technology work with brands at any part of their loyalty and engagement journey to build lasting growth and stronger loyalty with their customers. With our very own suite of AI enhanced tools, data and technology like our Synapze LX Loyalty Cloud and Synapze XI Intelligence layer we not only help to design, grow and build but we also have the technology that powers and enhances your systems. Based in Toronto Canada with offices in the United States, Canada and Europe, our global teams support our clients wherever they need us. Bond is the global leader when it comes to customer engagement and loyalty. For more information please visit us at BondBL.com or email us at info@BondBrandLoyalty.com

Open positions

Manager, Client Analytics

Hybrid · Toronto

The Manager, Client Analytics will lead the delivery of high-impact analytics engagements while managing and developing a team of analysts and consultants. They will serve as a primary point of contact for clients, ensuring that analytical insights align with strategic business goals and drive decision-making.

Sr. Analyst, Client Analytics

Hybrid · Toronto

The Sr. Analyst will lead end-to-end analytics projects, including developing hypotheses, conducting complex data analysis, and translating findings into actionable business recommendations. They will work closely with consultants and clients to design dashboards and communicate insights that drive loyalty marketing strategies.

Director, Human Experience Design

Hybrid · Toronto

The Director will lead high-impact client engagements, focusing on strategic outcomes, change management, and organizational culture transformation. They are also responsible for business development, team leadership, and fostering trusted advisor relationships with senior client stakeholders.

Project Manager (Experiential Marketing)

Hybrid · Toronto

Manage the end-to-end planning and execution of sponsorship and experiential marketing programs from development to live activation. Lead onsite event execution and oversee program financials, including budget tracking and vendor management.

Project Manager (Experiential Marketing)

Hybrid · Toronto

The Project Manager will lead the day-to-day planning and execution of experiential marketing programs from development through live activation. They will manage project financials, timelines, and cross-functional teams to ensure seamless delivery of brand experiences.

Sr. Financial Analyst

Hybrid · Mississauga

The Senior Financial Analyst will conduct detailed financial analysis, budgeting, and forecasting to support strategic decision-making. They will also collaborate with cross-functional teams to streamline financial processes and provide actionable insights to drive business performance.

Coordinator, Social Media

On-site · Toronto

The coordinator will manage day-to-day social media execution, including content publishing, community engagement, and performance reporting. They will also provide on-site support for events and assist with administrative tasks like data collection and asset retrieval.

Sr. Event Registration Coordinator

Hybrid · Toronto

Lead the end-to-end configuration and management of Cvent registration workstreams for numerous client events. Focus on optimizing the attendee journey, managing data reporting, and integrating AI to improve operational efficiency.

Lead, Client Services

Hybrid · Toronto

Lead the delivery of integrated marketing, CRM, and customer experience solutions for retail clients while managing strategic relationships. Responsible for end-to-end project delivery, budget accountability, and coordinating cross-functional internal teams to meet client objectives.

Sr. Project Manager

Hybrid · Toronto

Lead large-scale, multi-disciplinary programs by ensuring alignment across internal teams and external partners while managing project plans, budgets, and resources. Act as a strategic partner to clients to deliver integrated solutions that meet business goals and maintain high-quality standards.

Director, Loyalty Solutions

Hybrid · Canada

Lead the end-to-end delivery of complex loyalty and customer engagement strategies for B2C and B2B clients. Act as a senior advisor to C-suite stakeholders while identifying growth opportunities and developing financial models to ensure commercial viability.

Sr. Director, Loyalty Solutions

Hybrid · Canada

Lead the design and financial strategy of complex loyalty programs for Fortune 500 brands, focusing on commercial viability and member experience. Drive strategic growth within the client portfolio and develop reusable loyalty practice methodologies and IP.

Sr. Lead, Client Services

Hybrid · Toronto

The role involves partnering with retail clients to define strategic objectives and delivering integrated marketing, CRM, and customer experience solutions. You will manage end-to-end project delivery, oversee project financials, and act as the primary liaison between clients and internal cross-functional teams.

Lead, Client Services

Hybrid · Toronto

The Manager, Client Services will partner with retail clients to define strategic objectives and lead the end-to-end delivery of integrated marketing, CRM, and customer experience solutions. They are responsible for managing project financials, optimizing resources, and acting as the primary liaison between clients and internal cross-functional teams.

Sr. Event Registration Coordinator

Hybrid · Toronto

You will manage end-to-end registration workflows for client events using Cvent, ensuring a seamless attendee experience from website build to onsite check-in. Additionally, you will act as a technical consultant for the team, driving process improvements and integrating AI tools to enhance event technology delivery.

Specialist, People & Values Operations

Hybrid · Toronto

The Specialist will manage operational excellence by streamlining HR workflows, implementing automation, and overseeing HRIS administration. Additionally, they will lead employee engagement, recognition programs, and manage global payroll and benefits administration.

Client Partner

Hybrid · Toronto

Lead a portfolio of key and emerging accounts to drive revenue growth, financial performance, and exceptional client experiences. Serve as a strategic advisor and cross-functional integrator to translate client goals into actionable strategies and ensure delivery excellence.

Sr. Technical Business Analyst

Hybrid

At Bond we design creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger loyalty to their brands. That can take us in some pretty amazing directions, you’ll have your hands on the wheel as we drive the future of loyalty. Do these statements describe you? * 5+ years experience of the software development life cycle. * Excellent in-depth knowledge of SQL, .NET technologies, C#, JSON data structures and different operating system/browser environments. * Experience with API integrations, Azure-based applications, and web/mobile applications * Exce…

Project Accountant

Hybrid · Toronto

The Project Accountant partners with project teams to manage financial data within NetSuite and provides guidance on financial processes. They are responsible for identifying financial risks, handling chargebacks, and performing various journal entries and reconciliations.

Research Director

Hybrid · Toronto

Lead end-to-end Customer Experience (CX) measurement programs and serve as a strategic advisor to clients to solve complex business challenges. Drive practice performance through innovation in research methodologies and provide mentorship to project teams.