Bond is the intelligence driven customer engagement company. We help brands build lasting growth with customers.
Toronto, Ontario
Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers. With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients. Our dedicated teams of experts across our CX,HX, Loyalty Advisory, Loyalty & Marketing Operations and loyalty technology work with brands at any part of their loyalty and engagement journey to build lasting growth and stronger loyalty with their customers. With our very own suite of AI enhanced tools, data and technology like our Synapze LX Loyalty Cloud and Synapze XI Intelligence layer we not only help to design, grow and build but we also have the technology that powers and enhances your systems. Based in Toronto Canada with offices in the United States, Canada and Europe, our global teams support our clients wherever they need us. Bond is the global leader when it comes to customer engagement and loyalty. For more information please visit us at BondBL.com or email us at info@BondBrandLoyalty.com
Hybrid · Toronto
The Jr. Developer will design, develop, and maintain applications that integrate AI components into the company's ecosystem. They will also manage API integrations and collaborate with cross-functional teams to translate business needs into technical solutions.
Hybrid
The Sr. Consultant will independently lead loyalty strategy engagements, shaping program design, financial models, and business strategies. They will also mentor team members and collaborate cross-functionally to deliver integrated solutions for clients.
Hybrid
The Director will lead the financial strategy, business modeling, and commercial advisory components of complex loyalty engagements. They will partner with cross-functional teams to translate strategic recommendations into financially sound business cases and P&Ls.
On-site · Toronto
The coordinator will oversee daily office operations, facility maintenance, and space utilization across Toronto and Mississauga locations. They are also responsible for managing health and safety compliance, coordinating events, and ensuring a positive experience for employees and visitors.
Hybrid
The Director will lead the design, implementation, and optimization of marketing technology ecosystems to drive customer loyalty and engagement. They will manage mid-to-large consulting engagements while collaborating with cross-functional teams to translate business objectives into actionable technical plans.
Hybrid · Toronto
The Business Partner will partner with leaders to drive organizational effectiveness, workforce planning, and talent strategy. They will also coach leaders through change and complex people situations while contributing to broader People & Values initiatives.
Hybrid · Toronto
The Director, Strategic Advisory is responsible for driving business growth, managing complex client portfolios, and leading high-performing teams through organizational transformation. They will serve as a trusted advisor to senior stakeholders, shaping program direction and delivering measurable business outcomes.
Hybrid · Toronto
Lead partnership initiatives for an assigned client portfolio from opportunity assessment and concept development through pilot execution and scaled implementation, using data and financial analysis to guide growth strategies. Drive business development and end-to-end deal execution, including proposals, negotiations, term sheets, and coordination with Legal, Finance, and Compliance.
Hybrid · Toronto
The Director of Application Support leads the strategic direction and evolution of support services across multiple teams and client portfolios. This role involves managing high-performing teams, driving operational excellence, and ensuring application stability while contributing to business growth and P&L discussions.
Hybrid · Toronto
The Manager, Client Analytics will lead the delivery of high-impact analytics engagements while managing and developing a team of analysts and consultants. They will serve as a primary point of contact for clients, ensuring that analytical insights align with strategic business goals and drive decision-making.
Hybrid · Toronto
The Sr. Analyst will lead end-to-end analytics projects, including developing hypotheses, conducting complex data analysis, and translating findings into actionable business recommendations. They will work closely with consultants and clients to design dashboards and communicate insights that drive loyalty marketing strategies.
Hybrid · Toronto
The Project Manager will lead the day-to-day planning and execution of experiential marketing programs from development through live activation. They will manage project financials, timelines, and cross-functional teams to ensure seamless delivery of brand experiences.
Hybrid · Mississauga
The Senior Financial Analyst will conduct detailed financial analysis, budgeting, and forecasting to support strategic decision-making. They will also collaborate with cross-functional teams to streamline financial processes and provide actionable insights to drive business performance.
Hybrid · Toronto
The Specialist will manage operational excellence by streamlining HR workflows, implementing automation, and overseeing HRIS administration. Additionally, they will lead employee engagement, recognition programs, and manage global payroll and benefits administration.
Hybrid · Toronto
Lead a portfolio of key and emerging accounts to drive revenue growth, financial performance, and exceptional client experiences. Serve as a strategic advisor and cross-functional integrator to translate client goals into actionable strategies and ensure delivery excellence.
Hybrid · Toronto
Drive growth by identifying new business opportunities and closing deals with untapped markets and recently acquired clients. Lead the end-to-end pursuit process, from solution shaping and proposal development to client onboarding and first-year growth strategy.
Hybrid · Toronto
Lead the global Strategic Advisory team to develop market-relevant strategies focused on enhancing Customer and Employee Experience. Manage the business unit's P&L, drive growth through new business development, and innovate service offerings to meet client needs.
Hybrid · Toronto
Lead the design and financial architecture of complex loyalty programs for Fortune 500 brands, ensuring commercial viability and brand synergy. Drive strategic growth within the existing client portfolio and develop reusable intellectual property to advance the loyalty practice.
