Coordinator, Social Media

Job summary

The coordinator will manage day-to-day social media execution, including content publishing, community engagement, and performance reporting. They will also provide on-site support for events and assist with administrative tasks like data collection and asset retrieval.

Job details

At Bond, we build growth and loyalty for some of the world’s most recognized brands. Behind that work is a team of smart, curious people who care deeply about clients, each other, and building something meaningful together. This role requires a dynamic and highly organized Coordinator, Social Media, who will support the day-to-day execution of social content across multiple platforms, including publishing, community management, content coordination and performance reporting. The ideal candidate is digitally savvy, detail-oriented and highly adaptable, with a strong understanding of social platforms, brand voice and audience engagement. They bring a proactive, collaborative approach and thrive in a fast-paced environment where priorities and content needs can shift quickly. Contract Type: This opportunity is structured as an independent consultant engagement, providing contingent resource support throughout the client’s 2026–2027 season. Compensation: The expected base compensation for this engagement is $26.00 CAD hourly. * 2–3 years’ experience in social media, digital marketing, communications or client-focused environments; agency and/or consumer brand experience an asset. * Ability to work onsite frequently, including evenings and weekends, as required. * Experience supporting social content and campaigns across multiple platforms, including planning, publishing, monitoring and reporting. * Working knowledge of Instagram, Facebook, and X, and other social media platforms as required. * Strong understanding of social platforms, trends, emerging formats and audience behaviours. * Proven ability to manage content calendars, approvals, timelines and multiple priorities in a fast-paced, changing environment. * Knowledge of hockey and basketball considered an asset. * Excellent written and verbal communication skills, with a strong eye for brand voice, tone, accuracy and detail. * Highly adaptable, proactive and collaborative, with strong client-service skills and the ability to work effectively across internal and external teams. * Digitally savvy, with experience using social media management and reporting tools and proficiency in Microsoft Word, Excel, PowerPoint and Outlook. Content Publishing * Schedule and publish content across all social platforms * Upload captions, tags, links, and platform-specific formatting * Ensure content is published according to content calendar Community Management * Monitor comments, messages, and fan interactions * Escalate sensitive issues when necessary * Engage with audience in accordance with approved brand guidelines * Track frequently asked questions and audience feedback * Collect community feedback and social shares Content Support * Pull clips and organize footage * Assist with content requests and asset retrieval Reporting & Administration * Assist with monthly reporting and data collection * Track content performance metrics * Winner Selection & Ticketing * Email management Event & Activation Support * Capture secondary content at events when required * Support on-site content execution Please note: This opportunity is structured as an independent consultant engagement, providing contingent resource support throughout the client’s 2026–2027 season. Compensation: The expected base compensation for this engagement is $26.00 CAD hourly. Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process. We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.

What you’ll do

The coordinator will manage day-to-day social media execution, including content publishing, community engagement, and performance reporting. They will also provide on-site support for events and assist with administrative tasks like data collection and asset retrieval.

Requirements

Candidates should have 2–3 years of experience in social media or digital marketing and a strong understanding of major social platforms. The role requires excellent communication skills, the ability to work in a fast-paced environment, and frequent on-site availability.

Listed skills

• Customer service · Preferred
• Performance Reporting · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Project management · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Social media management
• Content scheduling
• Community management
• Performance reporting
• Digital marketing
• Content coordination
• Data collection
• Client service
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Communication skills
• Brand voice management
• Project management
• Business Metrics
• Performance Reporting
• Curiosity
• Planning
• Social Media Management
• Brand Management
• Customer Service
• Communication
• Community Management
• Content Management
• Data Collection
• Digital Marketing
• Email Management
• Performance Metric
• Social Media
• Timelines
• Verbal Communication Skills
• Coordinating
• Reporting Tools
• Detail Oriented

Job areas

• Marketing
• Creative & Media
• Customer Service & Support
• Consulting
• Sports & Recreation
• Social Media Coordinator
• Social Media Strategist / Specialist
• Public Relations Professionals
• Market Research Analysts and Marketing Specialists