Optician, Clinic - Fixed Term, Full-Time

Job summary

The Optician will educate patients on eyewear options, perform repairs and adjustments, and ensure a positive patient experience. Additionally, the role involves supporting retail operations and coaching team members to maintain high optical standards.

Job details

Our FYidoctors - Georgian Bay - Mosley St clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optician to fill an existing vacancy! In this role, you’ll enhance the lives of our patients every single day, delivering exceptional vision and eyewear experiences in a dynamic, rewarding, and collaborative environment. Bring your skills, enthusiasm, and passion for eye care to a team that’s dedicated to advancing eye health and making a meaningful difference. This position is a full-time fixed-term role until October 2027, working 30-40 hours per week. Our clinic is open Monday to Friday. What You’ll Do * Educate patients on eyewear options tailored to their lifestyle, ensuring optimal value and quality * Guide patients in selecting eyewear that combines style with optimal vision * Perform eyewear repairs and adjustments to ensure proper fit and comfort * Coach and train team members to enhance their skills, performance, and knowledge to ensure consistent execution of optical standards and processes * Support retail operations and contribute to overall clinic success * Deliver exceptional customer service, ensuring a positive patient experience * Support clinic operations by performing additional duties as required What You Bring * Minimum one year of experience in an optical setting * Registered Optician in Ontario * Proficient with technology and computers, including MS Office Suite * Ability to multi-task and thrive in a fast-paced environment * Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences * A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively How You'll Benefit * Competitive wages with the opportunity to earn quarterly bonuses (available at qualify clinics) * A comprehensive benefits package featuring exceptional optical coverage * Rapid and ongoing growth, providing a consistently challenging and rewarding environment * A workplace culture that fosters collaboration and teamwork * Continuous training and development opportunities to support your career growth Why You Should Join Us FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it. At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience. FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $25.65 to $35.06 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.

What you’ll do

The Optician will educate patients on eyewear options, perform repairs and adjustments, and ensure a positive patient experience. Additionally, the role involves supporting retail operations and coaching team members to maintain high optical standards.

Requirements

Candidates must be a Registered Optician in Ontario with at least one year of experience in an optical setting. Proficiency with technology and MS Office Suite, along with excellent communication skills, is required.

Benefits

• Competitive wages • Quarterly bonuses • Comprehensive benefits package • Optical coverage • Training and development opportunities

Listed skills

• Customer service · Preferred
• adaptability · Preferred
• interpersonal skills · Preferred
• Communication Skills · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Eyewear fitting
• Eyewear repair
• Patient education
• Customer service
• Optical standards
• Team coaching
• Retail operations
• MS Office Suite
• Communication skills
• Interpersonal skills
• Adaptability
• Proactive team player
• Retail Operations
• Growth Mindedness
• Customer Service
• Communication
• Interpersonal Communications
• Microsoft Office
• Multitasking
• Operations
• Patient Education And Counseling
• Retail Sales
• Teamwork
• Enthusiasm

Job areas

• Healthcare
• Retail
• Customer Service & Support
• Optician
• Optometrists and Ophthalmic Opticians
• Opticians, Dispensing