Assistant General Manager

Job summary

The Assistant General Manager oversees daily restaurant operations, including staffing, scheduling, and performance management of the front-of-house team. They are responsible for ensuring a high-quality guest experience while maintaining brand standards and food safety protocols.

Job details

Overview Assistant General Manager (AGM) Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training, development, staffing, scheduling and performance management of the Front of House team members. The Assistant General Manager is responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment and contribute to a thriving workplace culture. Why Is BP A Great Place To Work? What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office Build relationships and give back to your local community Boston Pizza Scholarship Program * Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives A respectful culture and work environment where your feedback matters Fantastic reward and recognition programs Responsibilities What does a successful Assistant General Manager look like? Leads by example and works alongside their team members Achieves goals through strong organizational skills and effective time management Builds relationships by finding common ground and working cohesively with all team members Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety Effectively communicates, sharing goals, challenges and is continuously coaching the team on ways to progress Maintains a positive composure and thrives in a fast pace environment Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments Qualifications Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you! Min Max

What you’ll do

The Assistant General Manager oversees daily restaurant operations, including staffing, scheduling, and performance management of the front-of-house team. They are responsible for ensuring a high-quality guest experience while maintaining brand standards and food safety protocols.

Requirements

The ideal candidate demonstrates strong leadership, organizational, and communication skills to manage a fast-paced restaurant environment. They must be committed to professional development and fostering a positive, safe workplace culture.

Benefits

• Flexible scheduling • Career growth opportunities • Boston Pizza Scholarship Program • Management training programs • Leadership development conferences • Mentorship programs • Reward and recognition programs

Listed skills

• Time management · Preferred
• Leadership · Preferred
• Food safety · Preferred
• Communication · Preferred
• Coaching · Preferred
• scheduling · Preferred
• Team building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Staffing
• Scheduling
• Performance management
• Training and development
• Organizational skills
• Time management
• Hospitality
• Food safety
• Communication
• Coaching
• Team building
• Mentorship
• Performance Management
• Operations
• Training And Development
• Innovation
• Restaurant Operation
• Organizational Skills
• Program Management
• Time Management
• Composure
• Leadership Development
• Food Safety And Sanitation

Job areas

• Management & Leadership
• Hospitality
• Food & Beverage
• Customer Service & Support
• Assistant General Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers