Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Apply by
- Oct 15, 2027
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Front of House Manager assists the General Manager with daily restaurant operations, including staffing, scheduling, and team development. They ensure a high-quality guest experience while fostering a safe and fun workplace culture.
Job details
Overview Front of House (FOH) Manager A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture. Responsibilities Why Is BP A Great Place To Work? What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office Build relationships and give back to your local community Boston Pizza Scholarship Program * Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives A respectful culture and work environment where your feedback matters Fantastic reward and recognition programs What does a successful Front of House Manager look like? Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments Achieves goals through strong organizational skills and effective time management Builds relationships by finding common ground and working cohesively with all team members Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress Maintains a positive composure and thrives in a fast-paced environment Qualifications Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you! Min CAD $18.00/Hr. Max CAD $21.00/Hr.
What you’ll do
The Front of House Manager assists the General Manager with daily restaurant operations, including staffing, scheduling, and team development. They ensure a high-quality guest experience while fostering a safe and fun workplace culture.
Requirements
The ideal candidate demonstrates strong leadership, organizational skills, and the ability to work effectively in a fast-paced environment. They must be committed to brand standards, food safety, and continuous team coaching.
Benefits
- Flexible scheduling
- Career growth opportunities
- Boston Pizza Scholarship Program
- Management training programs
- Leadership development sessions
- Mentorship programs
- Reward and recognition programs
Listed skills
- Time management · Preferred
- Leadership · Preferred
- Food safety · Preferred
- Communication · Preferred
- Coaching · Preferred
- scheduling · Preferred
- Team building · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Leadership
- Staffing
- Scheduling
- Performance management
- Training and development
- Time management
- Organizational skills
- Communication
- Coaching
- Hospitality
- Food safety
- Team building
- Composure
- Organizational Skills
- Training And Development
- Performance Management
- Food Safety And Sanitation
- Innovation
- Leadership Development
- Mentorship
- Operations
- Program Management
- Restaurant Operation
- Time Management
Job areas
- Management & Leadership
- Hospitality
- Food & Beverage
- Customer Service & Support
- Front of House Manager
- Restaurant / Food Service Manager
- Restaurant Managers
- Food Service Managers
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