Front of House Manager

Job summary

The Front of House Manager assists the General Manager with daily restaurant operations, including staffing, scheduling, and performance management. They are responsible for coaching team members and ensuring a high-quality guest experience while maintaining brand standards.

Job details

Overview Front of House (FOH) Manager A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture. Responsibilities Why Is BP A Great Place To Work? What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office Build relationships and give back to your local community Boston Pizza Scholarship Program * Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives A respectful culture and work environment where your feedback matters Fantastic reward and recognition programs What does a successful Front of House Manager look like? Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments Achieves goals through strong organizational skills and effective time management Builds relationships by finding common ground and working cohesively with all team members Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress Maintains a positive composure and thrives in a fast-paced environment Qualifications Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you! Min Max

What you’ll do

The Front of House Manager assists the General Manager with daily restaurant operations, including staffing, scheduling, and performance management. They are responsible for coaching team members and ensuring a high-quality guest experience while maintaining brand standards.

Requirements

The ideal candidate demonstrates strong leadership abilities and works effectively in a fast-paced environment. They must be committed to professional development, team collaboration, and upholding food safety and hospitality standards.

Benefits

• Flexible scheduling • Career growth opportunities • Boston Pizza Scholarship Program • Management training programs • Leadership development sessions • Mentorship programs • Reward and recognition programs

Listed skills

• Time management · Preferred
• Food safety · Preferred
• Communication · Preferred
• Coaching · Preferred
• Team Leadership · Preferred
• scheduling · Preferred
• Relationship Building · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team leadership
• Staffing
• Scheduling
• Performance management
• Training and development
• Organizational skills
• Time management
• Communication
• Coaching
• Food safety
• Hospitality management
• Conflict resolution
• Relationship building
• Mentorship
• Performance Management
• Operations
• Training And Development
• Leadership
• Innovation
• Restaurant Operation
• Organizational Skills
• Program Management
• Time Management
• Composure
• Leadership Development
• Food Safety And Sanitation

Job areas

• Hospitality
• Management & Leadership
• Food & Beverage
• Customer Service & Support
• Front of House Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers