Front of House Supervisor

Job summary

The Front of House Supervisor assists the General Manager with daily restaurant operations and supports the training and performance management of the team. They ensure guests and staff have an excellent experience while maintaining brand standards and food safety.

Job details

Overview Front of House (FOH) Supervisor A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture. Responsibilities Why Is BP A Great Place To Work? What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office Build relationships and give back to your local community Boston Pizza Scholarship Program * Leadership Training Programs, and access to dynamic mentorship programs and initiatives A respectful culture and work environment where your feedback matters Fantastic reward and recognition programs What does a successful Front of House Supervisor look like? Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment Driven to develop existing skills, and is consistently seeking new learning and skill-building moments Achieves goals through strong organizational skills and effective time management Builds relationships by finding common ground and working cohesively with all team members Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety Effectively communicates development opportunities of the team with AGM and FOH manager and supports in these wherever possible Maintains a positive composure and thrives in a fast-paced environment Qualifications Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you! Min Max

What you’ll do

The Front of House Supervisor assists the General Manager with daily restaurant operations and supports the training and performance management of the team. They ensure guests and staff have an excellent experience while maintaining brand standards and food safety.

Requirements

The successful candidate should demonstrate strong leadership abilities and a commitment to fostering a fun, safe, and productive workplace culture. They must be organized, effective at time management, and capable of working in a fast-paced environment.

Benefits

• Flexible scheduling • Career growth opportunities • Boston Pizza Scholarship Program • Leadership training programs • Mentorship programs • Reward and recognition programs

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• Leadership · Preferred
• Food safety · Preferred
• Communication · Preferred
• Team building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Performance management
• Training and development
• Organizational skills
• Time management
• Hospitality
• Communication
• Food safety
• Team building
• Problem solving
• Composure
• Organizational Skills
• Training And Development
• Performance Management
• Food Safety And Sanitation
• Innovation
• Leadership Development
• Mentorship
• Operations
• Restaurant Operation
• Time Management

Job areas

• Hospitality
• Management & Leadership
• Food & Beverage
• Customer Service & Support
• Front of House Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers