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Botpress

Verified Job Source

AI agent platform for customer support.

Montréal, QC, Canada

Software Development
51–200 people

About

Botpress is the enterprise-grade AI agent platform for customer support. Founded as an AI agent company, Botpress has spent 10 years building the infrastructure that makes enterprise-grade AI support possible, with over 750,000 agents shipped. It handles the tickets that every other support tool escalates, works on top of any existing helpdesk or as a standalone, with no migration required and no per-seat cost. There's no technical ceiling on what it can do, and developer-level control is available for teams that need to go further. And unlike its competitors, Botpress doesn't charge for per-seat costs or AI usage. In 2025, Botpress raised a $25 million Series B round of funding led by investors like FRAMEWORK, Deloitte, HubSpot, and Inovia. Botpress has been deploying chatbots since 2017. The company is headquartered in Quebec.

Open positions

Account Executive - Full-Cycle (North America)

On-site · Montréal

You will own the full sales cycle from sourcing and qualifying leads to closing deals within the North American market. This involves multi-threading deals with various stakeholders and collaborating with Solutions Engineering to demonstrate platform value.

Account Executive - Cycle de vente complet (Amérique du Nord)

On-site · Montréal

You will be responsible for the full sales cycle, from prospecting and building your own pipeline to conducting discovery, demos, and closing deals. You will work closely with the Solutions Engineering team to demonstrate the platform's value to technical and non-technical stakeholders.

Software Developer

Hybrid · Montréal

You will design, develop, and deploy customer-impacting features while collaborating with cross-functional teams to enhance the AI agent platform. Additionally, you will conduct code reviews, mentor junior engineers, and troubleshoot complex production issues.

Développeur(se) logiciel(le)

Hybrid · Montréal

You will design, develop, and deploy high-impact features while collaborating with product and design teams to enhance the AI agent platform. Additionally, you will perform code reviews, mentor junior developers, and resolve complex production issues.

FP&A Lead

On-site · Montréal

You will build and own the company's driver-based operating model, including ARR, headcount, and opex planning. Additionally, you will manage the budget process, create operational dashboards, and provide financial reporting for the board and investors.

Représentant(e) au développement des affaires

On-site · Montréal

The Business Development Representative will prospect and qualify new leads to build the sales pipeline while analyzing product usage data to identify potential customers. They will conduct initial discovery calls to understand client business challenges and effectively transition qualified opportunities to account managers.

Business Development Representative

On-site · Montréal

The Business Development Representative will prospect into target accounts and mine existing product usage to identify and qualify high-intent leads. They will manage the front of the sales pipeline, conduct initial discovery conversations, and hand off qualified meetings to Account Executives.

Directeur Customer Success / Director of Customer Success

On-site · Montréal

Lead and scale the global Customer Success function by defining the vision, performance standards, and structure for the team. Drive platform adoption, long-term retention, and measurable value creation for a diverse client base ranging from developers to large enterprises.