Shop Manager

Job summary

Manage the daily operations of the shop while leading and motivating the team. Ensure high standards of food quality and excellent customer service are maintained.

Job details

What We’re Looking For Minimum 2 years of management experience. Someone with high standards and a big smile. Passionate about managing teams. An instinct for looking after customers. A love for quality food and excellent service. Reliable, organised and trustworthy. Customer-focused and a keen eye for detail. Learn and adopt the Bould Brothers way of coffee. A team player. A keen learner and a hard worker.

What you’ll do

Manage the daily operations of the shop while leading and motivating the team. Ensure high standards of food quality and excellent customer service are maintained.

Requirements

Requires a minimum of 2 years of management experience and a passion for the hospitality industry. Candidates must be reliable, organized, and committed to learning the specific coffee standards of the brand.

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Reliability · Preferred
• Leadership · Preferred
• Attention to detail · Preferred
• Quality Control · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Management
• Customer Service
• Quality Control
• Organization
• Attention To Detail
• Coffee Preparation
• Leadership
• Reliability

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Retail
• Customer Service & Support