Receptionist - Customer Support Center

Job summary

The receptionist serves as the primary point of contact for visitors and handles incoming communications, including phone, email, and in-person inquiries. Additionally, the role provides administrative support such as data entry, mail management, and meeting logistics coordination.

Job details

Join our team at our Customer Support Center and take on the exciting opportunity to become a valued member of our customer service team! The Receptionist is the first point of contact for customers, suppliers, and all other visitors. This role is responsible for creating a professional and welcoming environment while handling incoming communications and providing base administrative support. DUTIES & RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO: Greet and assist all visitors in a professional and courteous manner. Respond to incoming telephone, email, and in-person inquiries. Refer inquiries to the appropriate department or individual. Present a positive and professional image of the organization in all interactions. Type basic correspondence including forms, letters, reports, and memos. Assist with basic data entry and compilation for reports. Perform general office duties as required. Receive and distribute incoming mail, packages, and courier deliveries. Administer and manage outbound mail, including priority post and courier services. Order and maintain inventory of office supplies at cost-effective pricing. Coordinate bookings for boardrooms and meeting spaces. Ensure necessary presentation equipment is available and set up. Assist in organizing logistics for meetings, workshops, and special events. Always maintaining a tidy and presentable reception area. Other duties as assigned. QUALIFICATIONS/REQUIREMENTS: High school diploma or equivalent. Strong communication skills, both written and oral. Proficient with Microsoft Office Suite. Ability to multitask and stay organized in a fast-paced environment.

What you’ll do

The receptionist serves as the primary point of contact for visitors and handles incoming communications, including phone, email, and in-person inquiries. Additionally, the role provides administrative support such as data entry, mail management, and meeting logistics coordination.

Requirements

Candidates must possess a high school diploma or equivalent and demonstrate strong written and oral communication skills. Proficiency in the Microsoft Office Suite and the ability to multitask in a fast-paced environment are also required.

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Data entry · Preferred
• Inventory management · Preferred
• Microsoft Office Suite · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Data entry
• Microsoft Office Suite
• Administrative support
• Multitasking
• Organization
• Telephone etiquette
• Correspondence
• Inventory management
• Meeting coordination
• Office Supply Management
• Administrative Support
• Customer Support
• Customer Service
• Inventory Management
• Memos
• Microsoft Office
• Office Procedures

Job areas

• Administrative
• Customer Service & Support
• Customer Support Center Manager
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks