Registration Clerk – Business Office #532-26

Job summary

Register patients, collect and verify demographic and insurance information, and accurately maintain patient records in hospital information systems while following established procedures and privacy requirements. Provide administrative and financial support to business office functions, including payroll, accounts receivable, deposits, and data quality, with additional duties varying by site.

Job details

Categories: Clerical / Administration Location(s): Markdale Types: Full Time DEPARTMENT: BUSINESS OFFICE POSITION LOCATION: MEAFORD UNION AFFILIATION: OPSEU – CLERICAL STATUS: FULL-TIME REASON TO POST: DIRECT REPLACEMENT WAGE RATE: $26.020- $28.046 Reporting to the Manager of Registration and Switchboard, the Registration Clerk is responsible for registering patients collecting and verifying demographic and health insurance information and accurately entering and maintaining patient information within the hospital’s information systems (Oracle). The role ensures that registration processes are completed efficiently, accurately, and in accordance with established policies, procedures, and privacy requirements. The Registration Clerk also provides administrative and financial support to other business office functions, including general office administration, payroll, accounts receivable, bank deposits, and data quality. Additional responsibilities may vary slightly depending on the operational needs of each rural hospital site. Qualifications Required: Secondary School Diploma with relevant administrative/secretarial experience or post-secondary business/office administration diploma Successful completion of PM Access (training and testing to be provided) Ability to utilize Cerner Patient information system, which includes Admission, Discharge and Transfer procedures, Electronic Scheduling Module, FirstNet, statistical verification, census reporting, doctor order entry Microsoft Office experience in Word (to be tested) Typing – 30 wpm (to be tested) Medical Terminology (to be tested) Excellent interpersonal and communication skills Attention to detail and accuracy Patient-service focused Ability to multi-task Experience working on a switchboard Experience with Accounts Receivable functions of patient billing, preferred accommodation, incidental fees, insurance company charges, ALC Ability to understand verbal and written instructions Capable of filing and chart assembly, reading and entering doctor’s orders, patient dietary orders, assist with patient flow in the ER and assist with transporting specimens to the Lab (if applicable). Ability to work all shifts including days, evenings, weekends Recent satisfactory performance and attendance records Demonstrate, promote and encourage Brightshores’ values – We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share Accountability Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes Comply with all applicable health and safety policies, procedures and regulations, and actively contribute to maintaining a safe and healthy work environment

What you’ll do

Register patients, collect and verify demographic and insurance information, and accurately maintain patient records in hospital information systems while following established procedures and privacy requirements. Provide administrative and financial support to business office functions, including payroll, accounts receivable, deposits, and data quality, with additional duties varying by site.

Requirements

Requires a secondary school diploma with relevant administrative experience or a post-secondary business or office administration diploma, along with PM Access training and testing. Candidates need Cerner and Microsoft Office experience, tested typing speed of 30 words per minute, medical terminology, strong communication and accuracy, and the ability to work all shifts; patient billing and switchboard experience are also relevant.

Listed skills

• Attention to detail · Preferred
• Accounts receivable · Preferred
• Multitasking · Preferred
• Oracle · Preferred
• Microsoft Word · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Registration
• Patient Information Systems
• Cerner
• Oracle
• Medical Terminology
• Microsoft Word
• Typing
• Patient Billing
• Accounts Receivable
• Switchboard Operations
• Data Quality
• Payroll Support
• Bank Deposits
• Patient Service
• Attention to Detail
• Multitasking

Job areas

• Administrative
• Healthcare
• Finance & Accounting
• Customer Service & Support

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