Shift manager - fast food restaurant

Job summary

Supervise and coordinate food service staff, establish work schedules, train employees, and ensure food preparation and service meet quality, sanitation, and safety standards. Manage hiring, customer concerns, inventory and operational records, reports, food order summaries, and tray assembly checks.

Job details

Education: Expérience: Education Secondary (high) school graduation certificate Work setting Various locations Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Hire food service staff Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Prepare food order summaries for chef Must have knowledge of the establishment's culinary genres Supervise and check assembly of trays Establish work schedules Supervision 3-4 people Work conditions and physical capabilities Fast-paced environment Work under pressure Combination of sitting, standing, walking Standing for extended periods Walking Physically demanding Personal suitability Efficient interpersonal skills Excellent oral communication Flexibility Team player Employment terms options Early morning Government programs Recognized employer Employment terms options Evening Experience 1 year to less than 2 years Employment terms options Shift Morning Day Weekend Overtime available Health benefits Dental plan Health care plan Financial benefits Life insurance Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 hours per week

What you’ll do

Supervise and coordinate food service staff, establish work schedules, train employees, and ensure food preparation and service meet quality, sanitation, and safety standards. Manage hiring, customer concerns, inventory and operational records, reports, food order summaries, and tray assembly checks.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role also calls for knowledge of the establishment’s culinary genres, the ability to supervise 3–4 people, and strong interpersonal skills, oral communication, flexibility, and teamwork.

Benefits

• Dental Plan
• Health Care Plan
• Life Insurance

Listed skills

• Food safety · Preferred
• Food preparation · Preferred
• Quality Control · Preferred
• report preparation · Preferred
• Sanitation · Preferred
• Inventory management · Preferred
• scheduling · Preferred
• Food service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Food Preparation
• Food Service
• Food Safety
• Sanitation
• Quality Control
• Scheduling
• Inventory Management
• Hiring
• Customer Complaint Resolution
• Recordkeeping
• Report Preparation
• Food Order Summaries
• Tray Assembly
• Oral Communication

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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