Furniture Mover - Labour / Customer service

Job summary

The Furniture Mover is responsible for safely operating commercial trucks and physically moving customer goods while protecting property. They must also provide excellent customer service, manage digital documentation, and lead crew members on-site.

Job details

LOOKING FOR CLASS DZ OR HIGHER If you like staying active and working with a team, this is a great fit!. Burly Boyz Moving is hiring customer-first Furniture Movers! Responsibilities include: driving a moving truck, protecting our customers' property (furniture and home), physically moving our customers' goods in/out of the truck, and delivering a great customer experience. You must have an above average level of Overall Fitness (Strength and Endurance), be Friendly in nature, and be an Above Average Driver with at least 3 years of driving experience with a clean abstract (Commercial Truck Driver training is provided). 3-Phase Training Program Our in-house training program starts with the basics and finishes with learning how to operate commercial trucks in a safe and efficient manner. This process may take up to 2-3 months described below. Phase 1: Padding, wrapping, and protecting furniture, floors, railings, and doorways Disassembling and reassembling furniture using basic hand tools Customer Service training Staging and setting up furniture as per our client's requirements Learning our basic software and company processes Phase 2: Communicating clearly with customers to understand their needs and exceed expectations Completing digital paperwork, including invoices, timesheets, and inspections, using mobile apps Collecting Payments from clients Inventorying our customers’ furniture Loading, stacking, and securing goods into our trucks efficiently and safely Phase 3: Safely operating 3-ton, 5-ton, and 7-ton trucks in residential and urban environments Conducting daily pre-trip inspections and reporting mechanical issues Accurately using E-logs (Samsara) and job management software (Jobber) Leading and directing crew members on-site when assigned as Driver / Lead Mover What We’re Looking For Valid Class D driver’s license (or higher) held for at least 3 years Clean driving abstract Physical endurance to perform the duties Ability to lift and carry up to 100 lbs Comfortable driving large commercial vehicles Strong English speaking and writing skills Customer-first attitude and professional appearance Willingness to work a flexible schedule with early starts and occasional out-of-town pick-ups and deliveries High School diploma or equivalent Legally able to work in Canada (Canadian Citizen or Permanent Resident) Pay & Compensation Starting between $25.00-$31.50/hr Base starting wage at $25.00/hr plus additional depending on commercial driving experience, class license, and previous Long Distance moving experience. +$2.00/hr — Class 5 with 3+ years of commercial driving experience +$3.00/hr — Class 3 with air brakes & 3+ years commercial experience +$4.00/hr — Class 1 with 3+ years commercial experience +$2.50/hr — 3+ years long distance moving experience Tip-friendly environment averaging an additional $2–4/hr (Advertised pay range: $25.00 – $31.50 per hour) Benefits & Perks Full health and dental benefits after 6 months ** 2 set days off of your choosing** (if wanted) 10 sick days per year Paid training (experience not required) Annual performance reviews and pay raises Uniform provided Year-round, stable work Company events and a strong team culture Clear growth path into lead, foreman, and operations roles (we promote from within and invest in people who show reliability, leadership, and pride in their work) Schedule & Work Details Full-time (35–50 hours per week) Up to 70 hours per week for workers on Long Distance jobs Flexible schedule that changes to accommodate our customers' needs Early start times In-person, physically demanding, safety-sensitive role

What you’ll do

The Furniture Mover is responsible for safely operating commercial trucks and physically moving customer goods while protecting property. They must also provide excellent customer service, manage digital documentation, and lead crew members on-site.

Requirements

Candidates must hold a valid Class D driver's license or higher with at least 3 years of driving experience and a clean abstract. Applicants must possess the physical ability to lift up to 100 lbs and demonstrate strong English communication skills.

Benefits

• Full health and dental benefits • Paid training • Annual performance reviews • Uniform provided • Stable work • Company events

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Commercial driving
• Furniture moving
• Customer service
• Physical endurance
• Heavy lifting
• Inventory management
• Pre-trip inspections
• Team leadership
• Digital paperwork
• Hand tools
• Safety compliance
• Communication
• Time management
• Hand Tools
• Pre-Trip And Post-Trip Vehicle Inspections
• Inventory Staging
• Truck Driving
• Furniture Cleaning
• Commercial Driving
• Lifting Ability
• Valid Driver's License
• Three-Phase
• Air Brakes
• Customer Service
• Customer Service Training
• English Language
• Leadership
• Invoicing
• Project Management Software
• Operations
• Performance Review
• Writing

Job areas

• Logistics
• Transportation
• Customer Service & Support
• Trades
• Furniture Mover
• Mover
• Freight Handlers
• Light Truck Drivers