Store Manager

Job summary

The Store Manager is responsible for achieving sales goals, managing daily store operations, and providing a superior customer experience. They will also lead, train, and develop staff while executing visual merchandising and community-building events.

Job details

At Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products. As a global leader in snowboarding, we’re committed to diversity, equity, and inclusion for the long-term health of our company, sport, and community. Through these efforts, we aim to make snowboarding and the outdoors accessible to all. The Breakdown: We are looking for an experienced Store Manager for our Store. The Store Manager is responsible for achieving store sales goals and ensuring the highest standards of customer service. Snowboarding is a social sport, and as part of this team, you’ll be the direct connection between consumers and our brand. We are passionate about riding, knowledgeable about the products that make the experience event better, and above all, stoked to share the excitement and expertise. Our stores are designed to get customers amped on riding, and offer an exciting, fast-paced work environment. What You Get to Do: Provide a superior customer experience for all Burton guests Hire, manage, train and develop all store staff Apply and teach effective selling strategies to associates Maintain accurate inventory levels and low shrink levels Merchandise product throughout the store and keep the store looking “fresh” while executing visual merchandising directives Manage daily operations of successful Retail store with controlled expenses Execute in-store events to build your community and drive foot traffic into the store Manage the store social media content Ensure all operational policies and procedures are followed and maintained at all times What You’ll Bring to the Team: 5-8 years of Retail experience in a large volume retail environment, with at least 3 years of direct store manager responsibility Strong operational, organizational and analytical skills Excellent leadership and communication skills across multiple levels Passion for Snowboarding Physical Requirements: Continually able to stand/walk for extended periods of time, necessary to provide sales floor coverage related to customer service and loss prevention Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory re-stock, and store merchandising Continually able to walk up and down staircase, carrying boxes, product, and other necessary store related items Ability to regularly perform store maintenance items: sweep, vacuum, empty trash, clean Ability to safely lift boxes up to 50 lbs Comfortable climbing ladders Though we wish we could reach out to all applicants personally, you will only be contacted directly should you be chosen to move forward in the process. Candidates not chosen for this particular opportunity are encouraged to check back often for other roles as they are posted. Keep trying! Work Location Eligibility: Burton Snowboards is currently able to hire for this position in the following states: California, Colorado, Connecticut, Washington D.C., Florida, Idaho, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Utah, Vermont, Washington, West Virginia, and Wisconsin. Candidates MUST reside in one of these locations at the time of hire.

What you’ll do

The Store Manager is responsible for achieving sales goals, managing daily store operations, and providing a superior customer experience. They will also lead, train, and develop staff while executing visual merchandising and community-building events.

Requirements

Candidates must have 5-8 years of retail experience, including at least 3 years in a store manager role. Strong leadership, operational, and analytical skills are required, along with a passion for snowboarding.

Listed skills

• Customer service · Preferred
• Team Leadership · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail management
• Sales strategy
• Inventory management
• Visual merchandising
• Team leadership
• Staff training
• Customer service
• Operational management
• Social media management
• Communication skills
• Organizational skills
• Analytical skills
• Loss prevention
• Event planning
• Working at Heights
• Social Media Content
• Analytical Skills
• Customer Service
• Communication
• Sales
• Selling Techniques
• Leadership
• Loss Prevention
• Merchandising
• Operations
• Visual Merchandising

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Sports & Recreation
• Store Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers