Client Advisor, Yorkdale

Job summary

Deliver a personalized luxury experience while achieving individual and boutique sales targets. Build and maintain long-term client relationships through strategic outreach and effective use of CRM tools.

Job details

Position Overview As a Client Advisor at BVLGARI, you will deliver a world-class luxury experience, building lasting client relationships while achieving sales targets. Your expertise in storytelling, product knowledge, and client engagement will embody the brand’s heritage. Key Responsibilities Client Experience & Sales Deliver a seamless, personalized luxury experience, ensuring that every client interaction is memorable. Master the BVLGARI Selling Ceremony, tailoring the approach to each client’s needs, lifestyle, and motivations. Convey the passion, heritage, and values of BVLGARI, fostering deep client connections and brand loyalty. Proactively achieve and exceed sales targets, contributing to both individual and boutique goals. Drive high-end sales by curating premium, exclusive experiences for top-tier clients. Client Relationship Management Build and maintain long-term relationships with new and existing clients, becoming their trusted advisor. Expand and nurture a strong client portfolio through strategic outreach, referrals, and personalized follow-ups. Utilize CRM tools and data-driven insights to engage, track, and retain clientele. Serve as a BVLGARI brand ambassador at private client events, in-store activations, and high-profile engagements Boutique Operations Uphold brand standards by ensuring a pristine, welcoming, and luxurious boutique environment. Participate in inventory control, visual merchandising, and product replenishment. Support boutique opening and closing procedures, ensuring daily readiness. Assist with special projects, high-profile client requests, and operational needs Your Profile Proven success in luxury retail, with a strong record of meeting and exceeding sales targets. Expertise in engaging high-net-worth clients and executing sophisticated sales interactions. Fluency in luxury storytelling—passionate about craftsmanship, design, and brand heritage. Exceptional interpersonal skills—confident, engaging, and adaptable to a diverse clientele. Proactive, self-motivated, and results-driven, with an entrepreneurial spirit. Tech-savvy, proficient in CRM software and digital clienteling tools. Multi-lingual skills are a plus to cater to an international clientele passionate about luxury craftsmanship and brand storytelling. Self-motivated, results-driven, and proactive. Tech-savvy, with CRM and digital clienteling proficiency. Being Multilingual is a plus when serving a global clientele. What We Offer BVLGARI offers a competitive compensation package that includes: Base salary + performance-based commission and more Comprehensive benefits: medical, financial, and paid time off, including 401(k) eligibility Exclusive employee perks, including luxury product discounts and training opportunities BVLGARI is an equal-opportunity employer and celebrates diversity in the workplace. For Internal Candidates We are excited to see LVMH talents exploring opportunities within BVLGARI! If you are interested in this role, please: Contact your direct manager to discuss your career growth. Reach out to your HR Business Partner (HRBP) for guidance on the internal mobility process. We value your dedication to the LVMH family and look forward to supporting your career journey with BVLGARI.

What you’ll do

Deliver a personalized luxury experience while achieving individual and boutique sales targets. Build and maintain long-term client relationships through strategic outreach and effective use of CRM tools.

Requirements

Requires proven success in luxury retail with a strong record of meeting sales targets. Candidates must possess exceptional interpersonal skills, proficiency in CRM software, and a passion for brand heritage.

Benefits

• Medical
• Financial
• Paid time off
• 401(k) eligibility
• Luxury product discounts
• Training opportunities

Listed skills

• Inventory Control · Preferred
• Product Knowledge · Preferred
• interpersonal skills · Preferred
• Sales · Preferred
• Client Relationship Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Luxury retail
• Sales
• Client relationship management
• Storytelling
• Product knowledge
• CRM software
• Digital clienteling
• Inventory control
• Visual merchandising
• Interpersonal skills
• High-net-worth client engagement
• Brand ambassadorship

Job areas

• Retail
• Sales
• Customer Service & Support

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