Mystery Shopper

Job summary

The role involves evaluating customer service and store environments within shopping centers. The worker is responsible for producing detailed evidence reports based on their undercover findings.

Job details

Overview Languages English or French Education Secondary (high) school graduation certificate or equivalent experience Experience 1 to less than 7 months On site Work must be completed at the physical location. There is no option to work remotely. Work setting Shopping centre or mall Responsibilities Tasks Produce reports Evaluate customer service and store environments Experience and specialization Investigative expertise Undercover work Type of experience Mystery shopping Preparation of information (evidence) reports Private investigation Additional information Transportation/travel information Own transportation Public transportation is available Travel expenses not paid by employer Work conditions and physical capabilities Attention to detail Walking Own tools/equipment Cellular phone Computer Internet access

What you’ll do

The role involves evaluating customer service and store environments within shopping centers. The worker is responsible for producing detailed evidence reports based on their undercover findings.

Requirements

Candidates must have a high school diploma and between 1 to 7 months of experience in mystery shopping or private investigation. Requirements include owning a cellular phone, computer with internet access, and reliable transportation.

Listed skills

• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Mystery Shopping
• Customer Service Evaluation
• Report Writing
• Undercover Work
• Private Investigation
• Attention To Detail
• Investigative Expertise

Job areas

• Customer Service & Support
• Retail
• Security & Safety
• Marketing
• Administrative