CAA-Québec, organisme à but non lucratif, actif pour ses membres en automobile, assurances, voyage, habitation.
Québec, Québec
Organisme à but non lucratif fondé en 1904, CAA-Québec est aujourd’hui, avec quelque 1,1 million de membres, le plus important regroupement d’automobilistes au Québec, à qui il offre de nombreux services en automobile, mais aussi en voyage, en habitation et en services financiers. Si le Service routier d’urgence a fait sa renommée et continue d’être l’une des raisons principales d’adhérer à CAA-Québec, les membres ont aujourd’hui l’occasion de présenter tous les jours leur carte de membre pour profiter d’économies et d’avantages intéressants partout au Québec. Très présente sur la scène publique, cette organisation veille à la défense des intérêts de ses membres et des automobilistes en général. Neutre et sans parti pris, sauf celui du consommateur, elle intervient dans les domaines en lien avec ses champs d’activité de même qu’en sécurité routière, contribuant à susciter réflexion et débats sur des sujets d’intérêt général. Complice du quotidien de ses membres, CAA-Québec est en quelque sorte devenu une personne qu’on consulte pour son expertise et qui rend la vie plus facile. Individuellement et collectivement.
Hybrid · Montréal
The representative will advise members on travel insurance products, ensuring their needs are met while maintaining high performance in sales and service quality. They are responsible for providing detailed product information, adhering to AMF requirements, and contributing to team intelligence.
Hybrid · California
The role involves leading strategic and transformational projects within the Membership and Insurance division to maximize business value. Responsibilities include aligning strategic ambitions with operational needs, managing governance, and measuring the achievement of expected benefits.
Hybrid · Montréal
Implement and optimize membership and loyalty initiatives to drive growth, engagement, and retention. Coordinate internal stakeholders and manage external partnerships to maximize the impact of loyalty programs and member value.
On-site · Gatineau
The chauffeur will provide roadside assistance services including towing, tire changes, and lockouts while maintaining a clean and safe vehicle. They are responsible for delivering high-quality customer service and communicating effectively with the team regarding any operational issues.
Hybrid · Montréal
The role focuses on analyzing user behavior and digital paths to identify friction points and growth opportunities. The analyst will design and execute A/B and multivariate tests to maximize conversions, engagement, and digital revenue.
On-site · Montréal
Provide roadside assistance services including towing, tire changes, unlocking, and battery boosts for members. Maintain vehicle cleanliness, perform safety checks, and ensure high-quality customer service.
Hybrid · Montréal
Responsible for planning, organizing, and controlling project activities to ensure objectives are met regarding schedule, cost, and quality. This includes managing internal and external teams in a matrix environment and driving organizational transformation through digital solutions.
On-site · Brossard
Lead and inspire teams across multiple travel centers to optimize sales performance, profitability, and customer experience. Manage assistant directors, oversee budgets, and implement organizational priorities through a culture of continuous improvement.
On-site · Montréal
Oversee the global road assistance operations for Montreal and Gatineau to ensure service quality and operational excellence. Manage and develop supervisors while optimizing human, material, and technological resources to improve member satisfaction.
On-site · Québec
Provide roadside assistance services including towing, tire changes, unlocking, and boosting for members. Maintain vehicle cleanliness, perform safety checks, and ensure high-quality customer service.
Hybrid · Montréal
Responsible for the operation, configuration, security, and optimization of network and data communication infrastructures in on-premise and cloud environments. This includes managing Fortinet and Palo Alto solutions, monitoring network performance, and implementing security policies.
Hybrid · Québec
Develop and implement innovative philanthropic strategies and partnerships to increase the reach of programs in Quebec schools. Create promotional tools and establish monitoring systems to analyze and optimize program performance.
Hybrid · Montréal
The Product Manager will define, prioritize, and deliver digital initiatives to maximize the value of Salesforce Service Cloud. Key duties include managing the product backlog, writing user stories, and collaborating with marketing and CRM teams to improve customer experience.
On-site · Lévis
The travel consultant will analyze client needs to provide accurate travel information and manage bookings for packages, hotels, and insurance. They will also assist clients with cruise selections while ensuring a high-quality experience at CAA-Quebec.
