Operations Officer

Job summary

The Operations Officer is responsible for the daily processing, creation, and updating of market data for various financial instruments. They also monitor corporate actions, resolve data anomalies, and act as a key contact for internal and external stakeholders regarding market data collection.

Job details

Location: 700 Boul. René-Lévesque Ouest, Suite 300 Montréal QC H3B 1X8 Job Type: Full time, Permanent position Job Title: Operations Officer – Master Data Services Department: Fund Services CACEIS is the asset servicing banking group of Credit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACES offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024) By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to people with disabilities. The Master Data Services (MDS) Operations Department brings together all functions related to reference data management for the Group. Data Management (DM) specializes in feeding and maintaining up-to-date databases covering security characteristics, prices, corporate actions, and portfolios. MDS is a cornerstone of CACEIS due to its multiple areas of focus (Static Data, Pricing, and Quality Control). As a transversal service, it contributes to all projects (regulatory, accounting, onboarding, etc.). Your Responsibilities Your main mission consists of handling the daily processing of operations managed within the Referential department, specifically: the creation, updating, and control of market data such as financial instruments (bonds: fixed/variable rate, hybrids, convertibles, etc.; equities, warrants, CFDs, futures, options…). Within this scope: You collect instrument details from financial information providers (Bloomberg, Six Financial, Reuters, Clearstream…). You input and update this data daily in dedicated databases (issue date, maturity date, first coupon date, calculation base, coupon schedule, etc.). You check the consistency and quality of information in these databases (using providers, in particular). You investigate, analyze, and resolve anomalies, such as downstream system blockages. You retrieve security events from dedicated databases and monitor corporate actions (mergers, dividend payments, detachment, etc.).\ You respond to requests from various stakeholders (accountants, clients…) via JIRAH and/or email. You manage data flows with financial information providers (Bloomberg, Reuters, Six Financial…) and collect market data for each type of instrument (prices, spreads, coupons, duration, sensitivity, etc.). You integrate and monitor the consistency, quality, and freshness of this data daily in CACEIS databases. You make the necessary data available for CACEIS activities: Fund Administration, Middle Office, Bank (Custody, PFS, FDS), Regulatory and Financial Reporting, Depositary Control, etc. You act as the key contact for our clients (internal or external) regarding market data collection issues. Desired Skills Knowledge of banking/financial markets and instruments Strong aptitude for numbers and IT tools (Excel, Access) Proximity-level IT knowledge; VBA and SQL are a plus Analytical and synthesis skills Teamwork and communication abilities Dynamic, with strong interpersonal skills Autonomous, proactive, and able to work in a demanding environment Flexible, available, and customer service–oriented Rigorous, reliable, and methodical Awareness of operational risk identification What We Offer: Competitive salary: Bonuses are available, amounts are discretionary and performance based Benefits Package: Health Benefits which include Extended Health Benefits, Dental Plan, Vision Care, Paramedical Services Coverage Life Insurance Long Term Disability Maternity and paternity benefits (Top Up) Registered Retirement Savings Plan (RRSP) Subsidised public transportation Vacation entitlement starting at 3 weeks Annual Learning and Training Subsidy paid by employer Professional development opportunities and training A collaborative and supportive team environment Exposure to the asset management industry with opportunities for growth

What you’ll do

The Operations Officer is responsible for the daily processing, creation, and updating of market data for various financial instruments. They also monitor corporate actions, resolve data anomalies, and act as a key contact for internal and external stakeholders regarding market data collection.

Requirements

Candidates should possess knowledge of banking and financial markets along with strong aptitude for numbers and IT tools. Proficiency in Excel and Access is required, while experience with VBA and SQL is considered an asset.

Benefits

• Health benefits
• Extended health benefits
• Dental plan
• Vision care
• Paramedical services coverage
• Life insurance
• Long term disability
• Maternity and paternity benefits
• Registered retirement savings plan
• Subsidised public transportation
• Vacation entitlement
• Annual learning and training subsidy

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• SQL · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• data management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Financial markets
• Banking
• Data management
• Excel
• Access
• VBA
• SQL
• Analytical skills
• Synthesis skills
• Communication
• Teamwork
• Operational risk identification
• Customer service
• Bloomberg
• Reuters
• Six Financial

Job areas

• Finance & Accounting
• Data & Analytics
• Administrative

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