Student Support Liaison

Job summary

The Student Support Liaison provides holistic, trauma-informed support to Indigenous adult learners to help them overcome academic, personal, and social barriers. They collaborate with staff and community partners to foster an inclusive environment while assisting students with educational planning, crisis intervention, and wellness initiatives.

Job details

Position: Student Support Liaison Department: Aboriginal Community Campus Competition Number: 2026ACC-SSL02 Classification: Unionized, Full Time Hourly Wage: 29.73 - 31.31 Application Deadline: Until Filled Who We Are NETES is a not-for-profit Indigenous organization supporting the success of Indigenous people in Winnipeg. We offer adult education, skills training and employment services, along with wrap-around services such as daycare, student housing, and health and wellness programming. Rooted in community, respect, and Indigenous values, our work helps build a strong, thriving Indigenous community. The Opportunity Join a team dedicated to supporting Indigenous adult learners in achieving their educational, personal, and career goals. We provide a holistic learning environment that fosters student success through education, wellness, cultural connection, and community. As a member of our team, you will help learners build knowledge, strengthen skills, and gain the confidence to achieve their Mature Grade 12 Diploma and pursue future opportunities, while contributing to a supportive, inclusive, and culturally respectful learning community. The Student Support Liaison plays a key role in promoting student wellness, personal growth, and educational success by providing compassionate, holistic support to learners experiencing academic, personal, social, financial, or emotional challenges. Through advocacy, guidance, referrals, crisis intervention, and wellness-focused supports, the Student Support Liaison helps students identify and overcome barriers that may impact their ability to succeed in their studies. Working collaboratively with students, staff, and community partners, the Student Support Liaison fosters a supportive and culturally respectful environment that encourages resilience, self-confidence, healthy decision-making, and self-sufficiency. The successful candidate will be committed to empowering students to achieve their educational goals while supporting their overall well-being and personal development. Key Responsibilities Provide trauma-informed support, guidance and advocacy to students. Conduct student follow-ups, wellness check-ins, and referrals to appropriate internal and external support services. Support students in overcoming barriers related to education, attendance, housing, wellness, transportation and personal challenges. Provide crisis intervention support and connect students to appropriate community agencies and wellness services. Foster a welcoming, inclusive and culturally respectful learning environment rooted in Indigenous values and community connections. Collaborate with staff, families, and community partners to support student success and retention. Support student engagement through workshops, presentations, wellness initiatives, and campus activities. Assist students with educational planning, funding applications, bursaries, and community resource navigation. Assist with student recruitment, orientation and transition planning as required. Other duties as required. Qualifications Post-secondary education in Social Work, Education or Human Services or related field. An equivalent combination of lived experience, community work, education, and training may be considered. Certification or training in Crisis Intervention, Mental Health First Aid, ASIST, or related support training is considered an asset. Valid driver’s license. Experience Experience working with Indigenous students or community support programs. Experience supporting individuals facing educational, personal or social barriers. Experience working with Indigenous communities and culturally diverse environments. Experience providing crisis intervention, advocacy, or referrals to support services. Skills and Abilities Understanding of trauma-informed, student-centred, and culturally responsive approaches to support services. Strong communication and interpersonal skills. Ability to create positive, respectful relationships with students and community partners. Strong organizational, problem-solving, and time management skills. Ability to respond appropriately in crises using sound judgement and professionalism. Knowledge of community resources and support services. Ability to work independently and collaboratively within a team environment. Proficient in MS Office and general computer applications. Ability to perform computer and administrative work for extended periods. Ability to lift up to 25lbs. Ability to travel in the community as required. Additional Requirements NETES requires a clear and satisfactory Criminal Record Check before employment begins. All checks must be dated within three (3) months of the start date. Apply in person, online at netes.ca/jobs or by email at employerrep@abcentre.org. Please include the competition number in your application. We thank all applicants for their interest; however, only those selected for an interview will be contacted. NETES is committed to equity and inclusion in employment. Preference will be given to qualified Indigenous candidates in alignment with our organizational mandate and the communities we serve.

What you’ll do

The Student Support Liaison provides holistic, trauma-informed support to Indigenous adult learners to help them overcome academic, personal, and social barriers. They collaborate with staff and community partners to foster an inclusive environment while assisting students with educational planning, crisis intervention, and wellness initiatives.

Requirements

Candidates must have post-secondary education in Social Work, Education, Human Services, or an equivalent combination of lived experience and training. A valid driver's license and a clear Criminal Record Check are required, with preference given to those with experience working with Indigenous communities.

Listed skills

• Time management · Preferred
• crisis intervention · Preferred
• Problem solving · Preferred
• Mentorship · Preferred
• interpersonal skills · Preferred
• community resource navigation · Preferred
• MS-Office · Preferred
• case management · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Trauma-informed support
• Crisis intervention
• Advocacy
• Case management
• Student engagement
• Community resource navigation
• Wellness check-ins
• Interpersonal skills
• Communication
• Problem-solving
• Time management
• MS Office
• Cultural responsiveness
• Educational planning
• Mentorship
• Student Services
• Support Services
• Professionalism
• Lifting Ability
• Student Recruitment
• Resilience
• Valid Driver's License
• Cultural Responsiveness
• Compassion
• Adult Education
• Social Work
• Decision Making
• Crisis Intervention
• Cultural Diversity
• Higher Education
• Human Services
• Interpersonal Communications
• Problem Solving
• Mental Health First Aid
• Presentations
• Student Engagement
• Time Management
• Transitional Care
• Trauma Care
• Educational Planning

Job areas

• Social Services
• Education
• Administrative
• Student Liaison
• Family / School / General Case Manager
• Social Work and Counselling Professionals
• Child, Family, and School Social Workers