Cargo Assistant Manager

Job summary

The Cargo Assistant Manager oversees daily cargo operations, ensuring flights are manifested and timelines are met while providing guidance to ramp and warehouse staff. They are responsible for maintaining safety standards, managing customer communication, and assisting the Cargo Manager with scheduling and reporting.

Job details

Position Title: Cargo Assistant Manager (Outbound) Location: Rankin Inlet, NU Status: Full Time Start Date: Immediately Who We Are! Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm Air operates frequent, daily scheduled passenger, charters, and cargo flights throughout Manitoba and the Kivalliq Region of Nunavut. At Calm Air International LP, we value our customers, passengers, and the communities we serve. We are only as good as the employees who work with us. We are looking for highly motivated, well-organized individuals, who work well in a fast-paced environment, to join our team! Want to learn more? Visit www.calmair.com. About the Opportunity Are you seeking an exciting opportunity to work with a group of high performing professionals? Do you like to work independently as well as part of a skilled team? If so, we would like to hear from you! We are looking for a highly motivated, well-organized individual, who thrives in a fast-paced environment, to join the Calm Air family. The sky is the limit! What You'll Get to Do The Cargo Assistant Manager will assist in overseeing the daily operations and provide assistance to the Cargo Manager as required. This position will provide guidance and direction to cargo employees with an emphasis on quality, efficiency, and safety. Assist with overseeing the daily operations Ensure all flights are arrived and departed in Amelia and all freight is manifested Gives direction and delegates tasks to crew chiefs and ramp/warehouse/office staff Supervise all staff on floor and perform regular warehouse checks Ensures all daily operation timelines are met Ensures quality of load control information through adherence to load control procedures Assists Cargo Manager / Base Manager with operational scheduling Assists Cargo Manager / Base Manager with emailing of daily attendance report and any other staff related issues Ensures employees adherence to all safety procedures Assists with shift “fill ins” or “call outs” Maintains communication with the Cargo Manager / Base Manager regarding any ramp operational/safety issues Holding staff accountable for wearing PPE and Calm Air supplied uniforms Responsible for maintaining a safe working environment as per the Cargo Operations Manual Respects and maintains confidentiality with customer and personnel information Ensures all incidents and accidents are reported in the SMS program either by writing/email or online SMS program provided by Calm Air Overseeing customer communication while on shift and providing feedback to Cargo Manager / Base Manager Ensuring all customers are provided with proper manifests, emails and consignments and invoices provided by suppliers Monitor competency levels of employees while performing tasks and recommending any further training as required Other duties as assigned MANAGERS, SUPERVISORS AND LEADS – have been delegated the authority and are responsible to the Department Head to actively identify hazards and deficiencies and report through the SMS (Safety Management System) Program reporting system. Communicate with all personnel within their respective department and other departments as required to maintain effective day to day activities. Ensure regulatory and company standards are maintained. Assist in the development and maintenance of company processes and procedures. (Quality Assurance activities) Carry out their duties safely within regulatory and company standards, policies, processes, and procedures as trained. Use safety equipment (tools, Proper Protective Equipment etc.) as provided. Actively identify and report hazards and deficiencies (when in doubt report). Assist in development of company processes and procedures as required. Skills & Experience We Value High school diploma or general education degree (GED) Post-secondary education in a related field is considered an asset Previous supervisory experience an asset Proficiency with computers (MS Office) Excellent leadership, interpersonal & communication skills Ability to work well under pressure Excellent organizational skills Valid driver’s license and able to obtain and maintain pass an AVOP (Airside Vehicle Operator Permit) Must be able to obtain and maintain an Enhanced Security Clearance Inuktitut and/or Inuinnaqtun language considered an asset Preference is given to Inuit Land Claims Beneficiaries The Benefits of Joining Our Team Along with being one of Manitoba’s Top Employers, we are proud to provide a cooperative and enriching work environment. In addition to a strong compensation package, Calm Air provides exceptional benefits which include: Registered Pension Plan starting at 5% matched after one year of employment Comprehensive Group Benefit Plan available upon hire with the exception of dental coverage which has a three month wait period Entitled to three weeks vacation after one year Airline travel and freight privileges Corporate and family events And more! If This Sounds Like the Job for You, Contact Us! At Calm Air, we value diversity and provide equal opportunities and accessibility for all qualified candidates. We encourage all members of a designated group or those requiring accessibility support to self-declare when applying. Applicants may request a reasonable accommodation related to the materials or activities used throughout the application process by emailing recruitment@calmair.com.

What you’ll do

The Cargo Assistant Manager oversees daily cargo operations, ensuring flights are manifested and timelines are met while providing guidance to ramp and warehouse staff. They are responsible for maintaining safety standards, managing customer communication, and assisting the Cargo Manager with scheduling and reporting.

Requirements

Candidates must have a high school diploma or GED, with preference given to those with post-secondary education and previous supervisory experience. Applicants must possess strong leadership skills, computer proficiency, a valid driver's license, and the ability to obtain an AVOP and Enhanced Security Clearance.

Benefits

• Registered Pension Plan
• Comprehensive Group Benefit Plan
• Dental coverage
• Vacation
• Airline travel privileges
• Freight privileges

Listed skills

• Leadership · Preferred
• interpersonal skills · Preferred
• Communication Skills · Preferred
• MS-Office · Preferred
• Safety Compliance · Preferred
• Team Supervision · Preferred
• Problem solving · Preferred
• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Interpersonal skills
• Communication skills
• Organizational skills
• MS Office
• Warehouse management
• Load control
• Safety compliance
• Team supervision
• Problem solving
• Operational scheduling
• Customer service
• Supervision
• Organizational Skills
• Safety Procedures
• Valid Driver's License
• Self-Motivation
• Communication
• Confidentiality
• Customer Communications Management
• Warehousing
• Invoicing
• Load Management
• Operations
• Quality Assurance
• Scheduling
• Security Clearance

Job areas

• Logistics
• Transportation
• Management & Leadership
• Customer Service & Support
• Security & Safety
• Cargo Agent
• Cargo Coordinator / Freight Forwarder
• Transport Clerks
• Freight Forwarders
• Cargo and Freight Agents

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