Program Officer - INTREPID Labs

Job summary

The Program Officer will support research operations by managing finance, procurement, and contract administration processes. They will also oversee program infrastructure, coordinate stakeholder engagement, and provide administrative support for research studies and health services initiatives.

Job details

At INTREPID, we value innovative thinking, agility, and results. You will be joining a dynamic, interprofessional team of experts in qualitative and quantitative research, data science, clinical practice, education, operations management, and knowledge translation. You will engage with a broad network of academic, healthcare, and community partners, strengthen operations systems that support integrated research, health services, education and digital health programs. You will help bring forward new initiatives that build healthcare system capacity and influence policy. This is a unique opportunity to grow your skills, expand your connections, and be part of work that has meaningful impact on people’s lives. The INTREPID Lab at CAMH is seeking a highly motivated, part-time, contract (6 months) Program Officer to help drive forward a diverse portfolio of initiatives, including research studies, health services programming, education, knowledge translation, and stakeholder engagement. While our primary focus is nicotine dependence, our approach emphasizes whole-person care that leads us to create innovative health services models that also address many co-occurring conditions. RESPONSIBILITIES Assist Scientists and Managers with finance and procurement processes (e.g., invoices, travel pre-approvals, credit card reconciliations). Coordinate and support end-to-end procurement activities, including vendor identification and sourcing, obtaining and evaluating quotations, and facilitating procurement processes in compliance with organizational policies and procedures. Assist with the preparation, review, and administration of contracts, agreements, and related documentation. Liaise with internal support functions, including Finance, Procurement, Legal, QA, and other departments to facilitate research operations. Support Quality Assurance (QA) projects and related administrative activities. Maintain accurate records and ensure compliance with organizational policies, procedures, and documentation requirements. Support stakeholder management Assist with preparation of program resources and materials Create and review forms, documentation, and proposed budgets for accuracy and compliance, and prepare progress reports, presentations, briefing notes, and approval memos. Provide other administrative and day-to-day operations support to the team Oversee program infrastructure, including equipment, documents, databases, and operational systems. Provide administrative and technical support, such as coordinating meetings, preparing agendas/minutes, and organizing events. QUALIFICATIONS Undergraduate degree from a recognized academic institution. Minimum of 3 years of experience in an operational, administrative, or customer service–oriented role. At least 1 year of experience supporting programs, projects, or research administration. Strong knowledge of processes relevant to clinical research, education, and knowledge translation. Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment. Excellent organizational and communication skills, with proven writing ability. Strong interpersonal and conflict resolution skills Skilled in budget management, and data/statistical tracking. Advanced proficiency with Microsoft Office Suite Ability to quickly find, learn and assimilate new information Ability to prioritize and handle a high volume of diverse projects simultaneously Ability to capture and articulate risk issues Ability to effectively communicate and problem-solve with a diverse variety of stakeholders and team members who may have conflicting interests and priorities Ability to handle sensitive and confidential information in a professional manner Experience in an academic or healthcare environment is an asset. Compensation & Benefits: * Hiring Salary Range: $65,260.62 – $81,575.78 per year (based on qualifications and experience) * Full Salary Range: $65,260.62 – $97,890.93 per year (reflecting potential growth within the role) * CAMH Benefits Package: Includes HOOPP defined benefit pension plan and professional development opportunities. This role offers job stability, career development, and the chance to contribute to meaningful healthcare initiatives that improve patient and community well-being. CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital. CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment. CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges. We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know. CAMH est un hôpital universitaire et un institut de recherche pleinement affiliés à l'Université de Toronto. En tant qu'employé de CAMH, vous contribuerez à notre mission en soutenant l'enseignement, la recherche et les soins cliniques à travers l'hôpital. CAMH est dédié à l'équité, à la diversité et à l'inclusion. Notre engagement est de favoriser un environnement de travail, d'enseignement et d'apprentissage qui soit inclusif, respectueux et exempt de discrimination ou de harcèlement. CAMH encourage fortement les candidatures de candidats qui reflètent la diversité des communautés que nous servons, y compris les Premières Nations, les Métis et les Inuits; les communautés noires et autres communautés racialisées; les communautés LGBTQ2S+; les femmes; et les personnes en situation de handicap, y compris celles ayant une expérience vécue des défis en matière de santé mentale et d'usage de substances. Nous accueillons les candidatures de toutes origines. Merci à tous ceux qui postulent ; cependant, seuls les candidats sélectionnés pour un entretien seront contactés. Si vous avez besoin d'aménagements pendant le processus de candidature ou de recrutement, veuillez nous en informer. Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health. To learn more about CAMH, please visit their website at: www.camh.ca. To view our Land Acknowledgment, please click here.

What you’ll do

The Program Officer will support research operations by managing finance, procurement, and contract administration processes. They will also oversee program infrastructure, coordinate stakeholder engagement, and provide administrative support for research studies and health services initiatives.

Requirements

Candidates must hold an undergraduate degree and have at least 3 years of experience in an administrative or operational role, including 1 year in project or research administration. Strong proficiency in Microsoft Office and the ability to manage multiple projects in a fast-paced environment are required.

Benefits

• HOOPP defined benefit pension plan • Professional development opportunities

Listed skills

• Quality assurance · Preferred
• Documentation · Preferred
• Communication Skills · Preferred
• Project management · Preferred
• Microsoft Office Suite · Preferred
• Conflict Resolution · Preferred
• Technical Support · Preferred
• Procurement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Budget management
• Procurement
• Data tracking
• Statistical tracking
• Microsoft Office Suite
• Project management
• Research administration
• Stakeholder engagement
• Knowledge translation
• Clinical research
• Conflict resolution
• Communication skills
• Organizational skills
• Quality assurance
• Documentation
• Technical support
• Budget Management
• Courage
• Influencing Skills
• Influencing Without Authority
• Professionalism
• Credit Card Reconciliations
• Self-Motivation
• Research
• Budgeting
• Technical Support
• Teaching
• Mental Health
• Strategic Planning
• Certified Associate In Materials Handling
• Clinical Practices
• Clinical Research
• Communication
• Conflict Resolution
• Disabilities
• Finance
• Innovation
• Invoicing
• Memos
• Mental Diseases
• Microsoft Office
• Operations Management
• Operations
• Presentations
• Quality Assurance
• Quantitative Research
• Safety Assurance
• Social Change
• Stakeholder Engagement
• Stakeholder Management

Job areas

• Healthcare
• Science & Research
• Administrative
• Management & Leadership
• Finance & Accounting
• Program Officer
• Policy and Planning Managers
• Managers, All Other