Banquet Supervisor

Job summary

The Banquet Supervisor oversees daily banquet operations, coordinates event details with clients and internal departments, and manages staff performance. They ensure all event setups, menus, and service standards meet or exceed customer expectations.

Job details

We are seeking a motivated and experienced Banquet Supervisor to join our dynamic team. his role involves assisting with the daily operations of the Banquet Department. Under the direct supervision of the Banquet Manager/Event Manager. The Banquet Supervisor will work closely with the Sales Department and Executive Chef of Canad Inns to organize and coordinate events, ensuring all details and services for meetings, conventions, catering, and special events are completed based on client requests and event sheet details. Requirements: Proven experience of 1-3 years in banquets, hospitality, event operations, or a similar customer-service environment. Flexibility to work weekends, evenings, holidays, and other operationally required shifts. Access to reliable transportation for job-related commuting. Strong leadership, team-building, and supervisory skills. Excellent verbal and written communication skills. Ability to effectively multi-task and prioritize in a fast-paced environment. Professional, courteous, and customer-focused approach when interacting with guests and the public. Proven ability to handle cash transactions accurately and responsibly. Familiarity with MS Word, Excel, and PowerPoint. Knowledge of audio and video technology and equipment is considered an asset. Maintains a professional appearance with strong personal hygiene and grooming standards. Responsibilities: Ensuring that all details and services for meetings, conventions, catering, and events are completed and executed based on client requests. Assisting in ensuring that all staff are properly trained and equipped to effectively carry out their jobs. Supervising the day-to-day activities of banquet staff, communicating objectives, and assisting with scheduling and work assignments. Analyzing banquet event orders and effectively communicating with customers, managers, and employees to ensure that all room setups, equipment, supplies, staffing, and menus meet or exceed customer expectations. Assisting the Banquet/Event Manager in overseeing event execution and service standards. Performing all other duties as required. Our benefits to support your success: Strong personal as well as professional development. Continued education assistance, Scholarships. Employee Canadvantage Rewards Program. Employee Discounts, including meals, room rates, and more! Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more! Career Growth Opportunities. Flexible Schedules. About Canad Inns: Canad Inns is Manitoba's premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we are dedicated to delivering exceptional service and excellence to our valued guests. At Canad Inns, we operate with dedication to mutual trust and respect, honesty, openness, and the highest ethical standards across all facets of our business. We believe in fostering lasting relationships, both with our guests and within our dynamic team. Our work culture thrives on the principles of collaboration, a positive environment where employees can achieve success. Valuing the unique talents of each team member, we encourage personal development and growth. We are committed to fostering a diverse and inclusive workplace and believe in the strength that comes from embracing unique perspectives and experiences. Carefully selecting our team members, we invest in the growth and well-being of those who become part of our company. We provide reasonable accommodations to qualified persons with disabilities following Canad Inns standards. Thank you for considering a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.

What you’ll do

The Banquet Supervisor oversees daily banquet operations, coordinates event details with clients and internal departments, and manages staff performance. They ensure all event setups, menus, and service standards meet or exceed customer expectations.

Requirements

Candidates must have 1-3 years of experience in hospitality or event operations and possess strong leadership and communication skills. The role requires flexibility to work weekends, holidays, and evenings, along with proficiency in MS Office and basic AV equipment.

Benefits

• Professional development • Continued education assistance • Scholarships • Employee Canadvantage Rewards Program • Employee discounts • Staff BBQs • Holiday parties • Sporting events • Contests • Prize draws • Career growth opportunities • Flexible schedules

Listed skills

• Customer service · Preferred
• Leadership · Preferred
• Cash handling · Preferred
• Microsoft Excel · Preferred
• Multi-Tasking · Preferred
• Communication Skills · Preferred
• scheduling · Preferred
• Team building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Team-building
• Supervisory skills
• Communication skills
• Multi-tasking
• Customer service
• Cash handling
• MS Word
• Excel
• PowerPoint
• Audio technology
• Video technology
• Event coordination
• Staff training
• Scheduling
• Communication
• Operations
• Honesty
• Prioritization
• Microsoft PowerPoint
• Microsoft Excel
• Ethical Standards And Conduct
• Sales
• Customer Service
• Supervision
• Team Building
• Multitasking
• Cash Handling
• Service Standards
• Microsoft Word
• Event Management
• Workplace Inclusivity
• Disabilities
• Event Operations
• Hospitality Service
• Banquet Event Orders
• Audio-Visual Technology

Job areas

• Hospitality
• Management & Leadership
• Customer Service & Support
• Food & Beverage
• Administrative
• Banquet Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers