Postal Clerk - Retail Counter Clerk

Job summary

The Retail Counter Clerk is responsible for providing excellent customer service, processing financial transactions, and operating a point of sale system. They also handle mail items, maintain floor displays, and manage inventory control.

Job details

Job Requisition Id: 203712 Business Function: Retail Primary City: Kelowna Other Location(s): Province: British Columbia Employment Type: Temporary - New Employment Status: Temporary Language Requirement: English Essential Number of Vacancies 1 Salary: $25.37 per hour Job Closing Date (YYYY-MM-DD): 2026-10-02 Job Description We are currently seeking an enthusiastic Retail Counter Clerk who will work in a retail outlet and provide excellent service to all our customers. Job Responsibilities Perform a variety of sales/customer service activities to ensure complete customer satisfaction Operate a computerized point of sale system Maintain a high level of postal products, services and delivery knowledge Process financial transactions (cash, cheques, debit & credit card payments) Job Responsibilities (continued) Receive, sort and sequence mail items Be able to exercise physical effort in the handling of mail items weighing up to 22.7 kilograms (50 pounds) Maintain floor displays Conduct Merchandizing and Inventory Control Qualifications Experience in customer service in a retail environment Sales experience is an asset Other Information Canada Post’s values and behaviours Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country. Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions. We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

What you’ll do

The Retail Counter Clerk is responsible for providing excellent customer service, processing financial transactions, and operating a point of sale system. They also handle mail items, maintain floor displays, and manage inventory control.

Requirements

The ideal candidate should have experience in customer service within a retail environment. Sales experience is considered an asset, and the ability to handle physical mail items weighing up to 22.7 kilograms is required.

Listed skills

• Customer service · Preferred
• Inventory Control · Preferred
• Cash handling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Retail sales
• Point of sale system
• Financial transactions
• Cash handling
• Inventory control
• Merchandising
• Mail sorting
• Physical handling
• Postal products knowledge
• Customer Service
• English Language
• Sales
• Inventory Control
• Point Of Sale
• Enthusiasm

Job areas

• Retail
• Customer Service & Support
• Logistics
• Retail Clerk
• Retail Store Clerk
• Shop Sales Assistants
• Counter and Rental Clerks