Cloud Ops Administrator (Canada) - N.A. Service Delivery Group

Job summary

The Cloud Operations Administrator is responsible for configuring, monitoring, and managing cloud instances to ensure high availability, reliability, and security for Canadian government customers. Key tasks include maintaining infrastructure-as-code, implementing security measures, and providing technical support for both test and production environments.

Job details

Company Description Canadian Bank Note Company (CBN) is a leader and trusted provider of secure document and adjacent enterprise-level system solutions across the following domains: border security, civil identity, driver licence/identification and vehicle information, excise control, currency, lotteries and charitable gaming. Our Corporate Philosophy and 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We seek long-term relationships with our employees and offer a competitive compensation package that includes health, medical and life insurance benefits and a defined contribution pension plan with company matching. Job Description Job Title: Cloud Operations Administrator Job Type: Permanent, Full-time Job Location: 18 Auriga Drive, Ottawa ON Work Type: Hybrid Job Status: Existing Vacancy Position Summary As a Cloud Operations Administrator in our North American service delivery group,you will be responsible for configuring, monitoring, and managing the cloud instances of CBN solutions for our Canadian government customers at the federal and provincial/territorial levels. In this position you will manage and provide ongoing support to ensure they remain highly available, reliable, and secure. Key Responsibilities Cloud Administration Install, configure, and maintain services, instance nodes, networks, and other IT infrastructure components. Design, maintain, and improve infrastructure‑as‑code and automation pipelines to reduce manual operations and improve reliability and repeatability. Performance Monitoring and Tuning Monitor system and database instances performance, identify issues, and optimize performance. Security Management Implement and manage security measures to protect systems and databases instances from unauthorized access and threats. Backup and Recovery Develop and implement backup and recovery plans to ensure services and instances are ready and available 24/7 and on demand. Troubleshooting and Support Provide technical support for systems and instances in test and production environments. Documentation Create and maintain comprehensive documentation for system and database configurations, changes, processes, and procedures. Qualifications Mandatory Requirements Legally eligible to work in Canada Fluent in English (speak, read, write) Able to obtain (in a timely manner) and maintain Government of Canada Reliability (Level I) security clearances Able to work on-call rotation (evenings, weekends) Able to travel approx. 2-6 weeks/year Minimum Qualifications Bachelor’s degree in computer science, Information Technology (or a related field) or an equivalent combination of education and additional relevant work experience. Knowledge of the following: System administration Cloud computing Azure or AWS development DevOps practices Automation Network protocols Security best practices Technical expertise: Linux, Windows Server, cloud instances. VMware, XCP-NG, JVM Docker, Kubernetes Puppet, Terraform, Ansible, Bicep, Helmchart 4-7 years of experience of system administration/cloud operations experience A mix of on-prem, hybrid and cloud environment experience Azure Kubernetes Service (AKS) experience Preferred Qualifications CompTIA Server+, Microsoft Certified: Azure Administrator Associate, or AWS Associate certification. Knowledge of DevOps principles and practices Technical expertise: Servers, Storage (SAN/NAS), Switches, Routers, VLAN Firewalls, VPN, VLANs Apache, Tomcat SQL, Python, PowerShell, Bash, Ruby Active Directory, Kerberos, LDAP, TLS, BitLocker, LUKS Git, OpenSSL, TCPDump, Wireshark, PowerCLI, SysInternals Suite, BIRT Fluency in French (speak, read, write) Additional Information Equal Opportunity Statement Our organization is committed to employment equity and diversity in the workplace. We actively encourage applications from women, Indigenous Peoples, persons with disabilities, members of visible minorities, and LGBTQ2+ individuals. We are dedicated to removing barriers and fostering an inclusive workplace that reflects society and we are committed to providing an accessible and inclusive recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the hiring process, please contact us at [email protected] so that appropriate arrangements can be made. AI Use in Recruitment Statement As part of our commitment to transparency and fairness in hiring, we disclose that artificial intelligence (AI) tools may be used at certain stages of our recruitment process. These tools assist in tasks such as resume screening, candidate matching, and interview scheduling. All AI-assisted decisions are subject to human oversight to ensure fairness, accuracy, and compliance with applicable laws. We are committed to the responsible, transparent, and accountable use of AI, in alignment with Ontario’s Responsible Use of Artificial Intelligence Directive and the requirements under the Working for Workers Four Act. This includes taking steps to mitigate bias, protect candidate privacy, and ensure that AI does not unfairly influence hiring outcomes. If you have questions or concerns about how AI is used in our hiring process, please contact us at [email protected] . Compensation: CAD 65000 - CAD 81000 - yearly

What you’ll do

The Cloud Operations Administrator is responsible for configuring, monitoring, and managing cloud instances to ensure high availability, reliability, and security for Canadian government customers. Key tasks include maintaining infrastructure-as-code, implementing security measures, and providing technical support for both test and production environments.

Requirements

Candidates must have a bachelor's degree in computer science or IT and 4-7 years of relevant system administration or cloud operations experience. Mandatory requirements include legal eligibility to work in Canada, the ability to obtain Reliability security clearance, and proficiency in English.

Benefits

• Health insurance • Medical insurance • Life insurance • Defined contribution pension plan • Company matching

Listed skills

• Microsoft Azure · Preferred
• Kubernetes · Preferred
• Amazon Web Services · Preferred
• Linux · Preferred
• Performance Monitoring · Preferred
• Terraform · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Cloud administration
• System administration
• Azure
• AWS
• DevOps
• Automation
• Infrastructure-as-code
• Linux
• Windows Server
• Kubernetes
• Terraform
• Ansible
• Bicep
• Network protocols
• Security management
• Performance monitoring
• Employment Equity
• Influencing Skills
• Workplace Inclusivity
• Pipelines
• Influencing Without Authority
• Cloud Administration
• Puppet (Configuration Management Tool)
• Azure Kubernetes Service
• Cloud Operations
• Git (Version Control System)
• Ruby (Programming Language)
• IT Infrastructure
• Microsoft Certified: Azure Administrator Associate
• Microsoft Access
• Active Directory
• Artificial Intelligence
• Amazon Web Services
• Apache Tomcat
• Technical Support
• Microsoft Azure
• Bash (Scripting Language)
• BitLocker Drive Encryption
• Cloud Computing
• Computer Science
• Information Technology
• System Administration
• English Language
• Firewall
• French Language
• Leadership
• Virtual Private Networks (VPN)
• Java Virtual Machine (JVM)
• Python (Programming Language)
• Kerberos (Protocol)

Job areas

• Technology
• Software
• Government & Public Sector
• Security & Safety
• Engineering
• Cloud Service Delivery Manager
• Server Administrator
• Systems Aministrators
• Network and Computer Systems Administrators