Sales Associate-EN

Job summary

Provide retail and customer services to Canadian Armed Forces members, including operating point-of-sale equipment, handling payments, maintaining a cash float, and assisting with services such as dry cleaning, lottery, gas, postal services, and credit plan applications. Respond to customer enquiries, maintain and sign merchandise displays, and prepare and serve food and beverages while keeping service and eating areas clean.

Job details

CFMWS – WHERE PURPOSE MEETS PASSION! At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events. Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services. As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact. THE ROLE As a Sales Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF), and in assisting them, you are helping your community. You may provide a variety of services, including regular retail services, dry cleaning, lottery services, self-serve gas services, postal services, and assisting CAF members with credit plan applications. You will operate Point of Sales systems, the debit/credit machine and maintain a float. The Sales Associate responds to enquiries from customers providing them with information on merchandising and ensuring the store shelves are stocked, faced, and properly signed. You may take and prepare food and beverage orders and prepare takeout food, while ensuring cleanliness of food service and eating areas. This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you. Qualifications Needed Education, Certifications and Licenses An acceptable combination of education, training, and experience Food Handling Certification, as required Must possess a Responsible Service of Alcohol certification (BC), as required Experience In cash handling In food and beverage preparation, as required In food and beverage service, as required Competencies Client focus, organizational knowledge, communication, innovation, teamwork and leadership Language Requirements English Essential / Bilingual (English and French) an asset Reading: Basic Writing: Basic Oral: Functional Benefits Available Health Benefits: Healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program and mental health support. Work Life Balance: Paid/unpaid leave, including vacation pay, family related leave and personal days. Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans. Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training. Perks: Discounts provided through CF One Member Appreciation. Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits Other Information Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg) This role is a unionized position offering between 14 to 32 hours per week. Scheduled shifts will be based on CANEX Expressmart store hours - Monday to Wednesday from 06:30 to 18:00, Thursday to Friday 06:30 to 20:00, Saturday 09:00 to 20:00 and Sunday from 09:00 to 17:00. This is an onsite position located in Colwood, BC. START DATE As soon as possible INCLUSION AND ACCOMMODATION CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially. British Columbia

What you’ll do

Provide retail and customer services to Canadian Armed Forces members, including operating point-of-sale equipment, handling payments, maintaining a cash float, and assisting with services such as dry cleaning, lottery, gas, postal services, and credit plan applications. Respond to customer enquiries, maintain and sign merchandise displays, and prepare and serve food and beverages while keeping service and eating areas clean.

Requirements

An acceptable combination of education, training, and experience is required, along with experience in cash handling and, as required, food and beverage preparation and service. Food Handling Certification and a British Columbia Responsible Service of Alcohol certification are required when applicable; basic reading and writing and functional oral English are specified, with French as an asset.

Benefits

• Healthcare Spending Account • Virtual Care (Telemedicine) • Employee And Family Assistance Program • Mental Health Support • Paid And Unpaid Leave • Vacation Pay • Family-Related Leave • Personal Days • Defined Benefit Pension Plan • Group Savings Plans • Tuition Reimbursement Program • Online Learning Opportunities • LinkedIn Learning Subscription • Second Language Training • CF One Member Appreciation Discounts

Listed skills

• Point-of-sale systems · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Organization · Preferred
• Leadership · Preferred
• Food safety · Preferred
• Cash handling · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Cash Handling
• Point-Of-Sale Systems
• Debit And Credit Transactions
• Float Management
• Merchandising
• Inventory Stocking
• Food And Beverage Preparation
• Food And Beverage Service
• Food Safety
• Communication
• Organization
• Teamwork
• Client Focus
• Leadership
• Retail Sales

Job areas

• Retail
• Sales
• Customer Service & Support
• Food & Beverage