customer service clerk

Overview Languages English Education No degree, certificate or diploma Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Rural area Responsibilities Tasks Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for refunds and credits Issue receipts and other forms Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Receive payments Sell merchandise Experience and specialization Computer and technology knowledge Salesforce Internet MS Excel MS Windows MS Word Additional information Work conditions and physical capabilities Attention to detail Fast-paced environment Tight deadlines Work under pressure Bending, crouching, kneeling Hand-eye co-ordination Handling heavy loads Physically demanding Repetitive tasks Standing for extended periods Walking Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Benefits Health benefits Dental plan Health care plan Vision care benefits

The role involves addressing customer complaints, answering inquiries, and processing payments and refunds. The clerk is also responsible for selling merchandise and assessing client feedback to improve service delivery.

Candidates should have 1 to 2 years of experience and proficiency in Salesforce and Microsoft Office. The role requires the ability to work in a fast-paced environment and perform physically demanding tasks such as standing for long periods.

• Health benefits • Dental plan • Health care plan • Vision care benefits

• Time managementPreferred
• Customer servicePreferred
• OrganizationPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Salesforce
• MS Excel
• MS Word
• MS Windows
• Complaint Resolution
• Payment Processing
• Interpersonal Skills
• Oral Communication
• Written Communication
• Organization
• Time Management

• Customer Service & Support
• Food & Beverage
• Retail
• Administrative

Minimum experience

0+ years

Apply by

Sep 18, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level