Network Technician (GTA) - Virtual

Job summary

Overview Network Technician (GTA) Reporting to the Manager, Field Service, you will support the Direct Sales Division Technical team by providing pre-sales support Solutions Consultants regarding software solutions. You will perform installs, support Canon software solutions in the field, and provide IT support for network customers. Responsibilities Key Responsibilities: Provide network support to customers Install Canon and 3rd Party software solutions for customers and provide support Provide third-level support to Technicians in the field Install and support software solutions i…

Job details

Overview Network Technician (GTA) Reporting to the Manager, Field Service, you will support the Direct Sales Division Technical team by providing pre-sales support Solutions Consultants regarding software solutions. You will perform installs, support Canon software solutions in the field, and provide IT support for network customers. Responsibilities Key Responsibilities: Provide network support to customers Install Canon and 3rd Party software solutions for customers and provide support Provide third-level support to Technicians in the field Install and support software solutions in our showrooms Support Solutions Consultants with pre-sale functions to develop customer solutions and scope of work Qualifications To Succeed, You Will Need: Post-Secondary education in Electronics or Computer Science Minimum 5 years experience in a similar role Valid MCSE certification or equivalent or role base Microsoft Expert Certification (e.g Azure Solutions Architect Expert, MS 365 Enterprise Administrator Expert, Cybersecurity Architect Expert, windows Server Hybrid Administrator) In-depth knowledge of Microsoft technologies, Mac OS, Linux, and Unix to install and connect Canon solutions Excellent equipment operation skills (Canon MFPs/SFPs or other manufacturers) Experience troubleshooting network and software issues Process and project management skills to develop scopes of work, installation plans, and coordinate with multiple departments and customers Why Join? VIRTUAL WORK This position offers a Virtual work schedule. You will be 100% remote and not required to report to the office unless there is a specific business need (work schedules and office reporting requirements may change from time to time based on business needs) When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools BENEFITS Comprehensive health coverage plan that includes medical, dental and vision Life insurance, disability and wellness programs Vacation, Paid Personal Time and Sick days Matching RRSP contribution & Profit-Sharing Program Tuition Assistance Program for professional continuing education Discounts on Canon products, retailers, memberships and more! EMPLOYEE PERKS Employee referral program Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products Community involvement A (1) current vacancy exists. This is a Union position. Compensation is $49.15/h, per the collective agreement.

Listed skills

• Software · Preferred
• Sales · Preferred
• Reporting · Preferred
• Technical · Preferred
• Time · Preferred
• Microsoft · Preferred
• Microsoft Azure · Preferred
• Collaboration · Preferred
• Customer · Preferred
• Health · Preferred
• Linux · Preferred
• management · Preferred

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