Senior Program Manager - Banking & Payments

Lead the future of insider risk management by delivering strategic controls that protect our clients, strengthen governance, and enable secure transformation across financial services. The Role As a Senior Program Manager within our Banking & Payments Practice, you will lead the delivery of a complex Insider Risk Controls Program for a leading financial services client. Working across multiple business and technology functions, you will oversee the successful implementation of regulatory, security, fraud, AML, and risk management initiatives while ensuring strong governance, stakeholder engagement, and delivery excellence. This is an exciting opportunity to work at the intersection of cybersecurity, risk, and transformation, helping clients strengthen their control environment while driving measurable business outcomes. What You'll Do Manage medium-sized projects or defined workstreams within portfolio. Create and maintain project schedules, milestones, dependencies, action logs, and delivery plans. Maintain RAID logs and coordinate the mitigation, escalation, and resolution of delivery risks and issues. Build effective relationships across business, technology, operations, vendors, and delivery teams. Track project financials, including budgets, forecasts, actuals, accruals, and variances. Prepare status reports, governance materials, dashboards, and stakeholder communications. Support delivery using Agile, Waterfall, or hybrid methodologies. Bring strong organization, communication, and problem-solving skills within a fast-paced financial services environment. What We're Looking For Proven experience leading large-scale regulatory, risk, security, or transformation programs within banking or financial services. Strong program and stakeholder management skills with the ability to influence senior leaders across business and technology functions. Experience working across cybersecurity, fraud, AML, compliance, operational risk, or governance initiatives. Excellent communication, planning, and problem-solving skills with the ability to manage competing priorities effectively. Experience supporting audit, regulatory, and enterprise risk management activities within highly regulated environments. Bonus Points For Experience delivering Insider Risk, Cybersecurity, or Financial Crime programs. Knowledge of banking regulatory frameworks and industry best practices. Familiarity with governance, risk, and compliance (GRC) platforms and security technologies. Consulting experience delivering complex transformation programs. Relevant certifications such as PMP, PRINCE2, CISSP, CISM, CRISC, or similar. Why Join Capco Deliver high-impact transformation programs for leading financial institutions. Work in a collaborative, flat, and entrepreneurial consulting culture. Access continuous learning, professional certifications, and career development opportunities. Partner with industry-leading experts shaping the future of Banking & Payments. Help clients build resilient, secure, and innovative financial services organizations. Benefits Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment. Retirement Savings Program – RRSP with the option of receiving a matching employer contribution. Virtual Health Care, Employee & Family Assistance Program (EFAP), and enhanced parental leave from Day 1. Wellness Support including fitness reimbursement and a company-sponsored gift for new parents. Business Coach from Day 1 to support your career development and professional growth. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day. Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams. Why This Role Is Open We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact. Pay Transparency The salary range for this position is listed below. Additionally, this position may also be eligible to receive an annual discretionary/variable bonus payment. Capco is committed to providing fair and equitable compensation to our people. Our compensation policies and salary ranges are designed to allow our people to progress through the salary range as they demonstrate strong performance and develop in their role over time. The base pay offered to selected candidates will be within the salary range and the placement will vary based upon a variety of factors, including, but not limited to job-related knowledge, skills, experience and internal equity. Canada Pay Transparency $118,000—$153,000 CAD

The Senior Program Manager will lead the delivery of complex Insider Risk Controls programs for financial services clients. Responsibilities include managing project schedules, budgets, and stakeholder communications while ensuring strong governance and regulatory compliance.

Candidates must have proven experience leading large-scale regulatory, risk, or transformation programs within the banking sector. Strong program management skills and familiarity with cybersecurity, fraud, or AML initiatives are essential for this role.

• Health insurance • Life insurance • Disability insurance • Retirement savings program • Virtual health care • Employee and family assistance program • Enhanced parental leave • Fitness reimbursement

• Problem solvingPreferred
• AgilePreferred

Identified from the job description. Confirm important requirements above.

• Program management
• Risk management
• Stakeholder management
• Cybersecurity
• Regulatory compliance
• Financial services
• Governance
• Fraud prevention
• AML
• Agile
• Waterfall
• Budgeting
• Project scheduling
• Strategic planning
• Consulting
• Problem-solving
• Influencing Skills
• Continuous Development
• Project Schedules
• Entrepreneurial Consulting
• Stakeholder Communications
• Virtual Health
• Regulatory Risk
• Waterfall Methodology
• Regulatory Frameworks
• Resilience
• Enterprise Risk Management (ERM)
• Cyber Risk
• Accruals
• Agile Methodology
• Artificial Intelligence
• Auditing
• Banking
• Business Coaching
• Dashboard
• Business Technologies
• Certified Information Systems Security Professional
• Certified Information Security Manager
• Communication
• Communication Planning
• Certified In Risk And Information Systems Control
• Cyber Security
• RAID
• Financial Services
• Forecasting
• Governance Risk Management And Compliance
• Innovation
• Problem Solving
• Risk Management
• Milestones (Project Management)

• Management & Leadership
• Finance & Accounting
• Consulting
• Security & Safety
• Technology
• Banking Manager
• Program Manager (General)
• Policy and Planning Managers
• Managers, All Other

Minimum education

Professional degree

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week