Security Officer

Job Type: Casual Wage: $20.85 per hour The Gateway to Your Future As the Security Officer, you oversee security throughout the casino, ensuring guests and employees are secure and protected at all times. In this key role, you will help create a comfortable environment where others feel the assuring calm of your presence. Internally, you will protect the company from theft and/or fraud, while delivering a rock-solid commitment to customer service. At all times, you are aware of the gaming operations and will work under provincial gaming regulations and comply with all applicable laws, policies and procedures. This exciting opportunity at a national company offers you the chance to nourish and grow your career with the promise of an excellent benefits package and competitive salary for full-time employees. We Provide Full benefits package for full-time employees Pension plan Exciting, supportive and fun work environment Family and friends discounts on travel, tech, food, beverage, and fitness Development and training opportunities Key Responsibilities Maintain a presence on the gaming floor and be able to respond to guest inquiries quickly. Control access to the facility and particularly to sensitive areas. Monitor alarm panels and control and issue keys. Write reports, maintain a daily log and conduct investigations. Provide First Aid and medical attention as required. What You Bring Minimum 6 months experience in a security role. Proven, high level of customer service. Detail-orientated and organized nature. Solid analytical and communication skills, both written and verbal. Current First Aid/CPR certification is an asset. Sensitive in dealing with people and proactive in providing solutions. Good judgment and understanding of casino operations. Experience with computers and surveillance equipment. Benefit from working flexible hours, evenings, and weekends. Valid BC Security License Completion of Serving It Right prior to start date Ability to stand and walk for long periods. Social perceptiveness and good vision to identify people. Why Work With Us? Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 31 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy. Get to Know Gateway Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 31 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. Further information is available at www.gatewaycasinos.com. Apply Now! Not the right fit this time? Follow us on our careers social media pages! Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know. This job posting is for an existing vacancy. Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

Oversee security throughout the casino to protect guests, employees, and company assets from theft or fraud. Maintain a presence on the gaming floor, monitor alarms, and conduct investigations while complying with provincial gaming regulations.

Requires a minimum of 6 months of security experience and a valid BC Security License. Candidates must possess strong customer service skills and be able to complete the Serving It Right certification prior to starting.

• Full Benefits Package For Full-time Employees • Pension Plan • Family And Friends Discounts • Development And Training Opportunities

• Customer servicePreferred
• First AidPreferred

Identified from the job description. Confirm important requirements above.

• Security Operations
• Customer Service
• Analytical Skills
• Written Communication
• Verbal Communication
• First Aid
• CPR
• Investigation
• Surveillance Equipment
• Computer Literacy
• Conflict Resolution
• Access Control

• Security & Safety
• Hospitality
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week