Floor Supervisor – Picture Butte

Job summary

Oversee dining-area operations, coordinate servers and support staff, manage seating and order accuracy, and ensure guests receive professional, high-quality service. Train and mentor staff, assist with scheduling and inventory, uphold health and safety standards, communicate with kitchen staff and management, and support opening, closing, and cash-handling procedures.

Job details

Position Overview We are seeking an experienced and motivated Restaurant Floor Supervisor to join our team. In this role, you will be responsible for overseeing the dining area and ensuring a seamless and exceptional guest experience. Your leadership and attention to detail will play a pivotal role in maintaining high-quality service standards. ‍ Job Types: Full-time, Part-time ‍ Locations: Picture Butte, Alberta ‍ Responsibilities Guest Experience: Ensure guests receive a warm welcome and have an exceptional dining experience. Floor Management: Supervise and coordinate the activities of servers and support staff to maintain efficient operations. Table Assignments: Assign and manage table seating to optimize guest flow and server workload. Order Accuracy: Ensure orders are accurately taken and delivered to guests. Service Standards: Monitor staff to ensure they follow service standards, including presentation, timing, and professionalism. Guest Satisfaction: Address and resolve guest concerns and issues promptly and professionally. Training and Development: Train and mentor staff, fostering their growth in service and hospitality. Scheduling: Assist in creating staff schedules and managing labor costs. Inventory Management: Assist in tracking and managing inventory, including tableware and supplies. Health and Safety: Ensure that health and safety regulations are followed in the dining area. Communication: Maintain effective communication with kitchen staff and management. Opening and Closing Procedures: Assist in the opening and closing of the restaurant, including cash handling. ‍ Requirements Education: High School Diploma or equivalent. Proven experience as a Restaurant Floor Supervisor or similar role. Strong leadership, interpersonal, and communication skills. Excellent problem-solving abilities and decision-making skills. Ability to work in a fast-paced and team-oriented restaurant environment. Flexibility to work varying shifts, including evenings and weekends. Knowledge of food safety and sanitation practices. Experience with POS systems and restaurant management software is a plus. Authorized to work in Canada ‍ Salary: $17.00-$19.00 per hour ‍ Schedule: 8-hour shifts, day, evening, weekends ‍ Benefits: We offer a competitive salary, opportunities for professional growth, employee discounts and a dynamic and collaborative work environment. ‍ If you are an experienced and customer-focused individual looking to take on a leadership role in the restaurant industry, we encourage you to apply. By applying, you consent to the collection, use, and necessary disclosure of your personal information. ‍Note: While we appreciate all applicants, only selected candidates will be contacted for interviews.

What you’ll do

Oversee dining-area operations, coordinate servers and support staff, manage seating and order accuracy, and ensure guests receive professional, high-quality service. Train and mentor staff, assist with scheduling and inventory, uphold health and safety standards, communicate with kitchen staff and management, and support opening, closing, and cash-handling procedures.

Requirements

Requires a high school diploma or equivalent and proven experience as a restaurant floor supervisor or in a similar role. Candidates should have strong leadership, communication, problem-solving, and decision-making skills; knowledge of food safety and sanitation; flexibility to work varying shifts; and authorization to work in Canada.

Benefits

• Professional Growth Opportunities
• Employee Discounts
• Collaborative Work Environment

Listed skills

• Leadership · Preferred
• interpersonal communication · Preferred
• Problem solving · Preferred
• Decision Making · Preferred
• scheduling · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred
• Teamwork · Preferred
• Cash handling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Interpersonal Communication
• Problem-Solving
• Decision-Making
• Guest Service
• Floor Management
• Staff Training and Mentoring
• Scheduling
• Inventory Management
• Food Safety and Sanitation
• Order Accuracy
• Conflict Resolution
• Teamwork
• POS Systems
• Restaurant Management Software
• Cash Handling

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support

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