Director, Digital Delivery Portfolio (Telework/Hybrid)

Job summary

The Director will oversee the digital delivery portfolio, ensuring alignment with strategic goals while fostering collaboration across product and innovation teams. They are responsible for managing budgets, resource allocation, and leading a team of professionals to drive digital transformation and operational excellence.

Job details

Position Title: Director, Digital Delivery Portfolio (Telework/Hybrid) Status of Employment: Permanent Position Language Requirement: English, French Language Skills: English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - C - Advanced), French (Reading - C - Advanced), French (Speaking - C - Advanced), French (Writing - C - Advanced) Work at CBC/Radio-Canada At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians. Unposting Date: 2026-09-25 11:59 PM This is a hybrid role with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines. Role As the Director, Digital Delivery Portfolio, you will help shape the future of digital media in Canada. Reporting to the Senior Director, Operations and Digital Delivery Portfolio, you will foster dynamic collaboration across Digital Products & Innovation (DP&I) teams at both CBC and Radio-Canada. In this role, you will oversee our portfolio of digital programs and initiatives, ensuring they are perfectly aligned with our strategic ambitions. Acting as an architect of change, you will explore opportunities presented by artificial intelligence (AI) while leveraging agile and project management methodologies to maximize value and impact. Your continuous improvement expertise will be vital to optimizing budget management, driving performance, boosting efficiency and maintaining high service quality. You will lead a team of passionate professionals, including executives, project leads and business analysts, inspiring them toward excellence. Your sharp analytical skills and strategic judgment will empower you to navigate complex challenges, formulate impactful recommendations and make decisions that will shape the future of our component and the organization as a whole. You will also ensure that leadership teams and all key stakeholders receive relevant updates on project progress. Key Responsibilities Maintain a scalable project and program management and governance structure aligned with our product lines and cross-functional initiatives. Foster a culture of continuous improvement by developing and refining operational processes. Manage a strategic portfolio of project and program management services for DP&I, from initial analysis through to execution and delivery. Produce regular reporting, including performance indicators and metrics, executive summaries and ad hoc analysis. Work closely with the Finance and Operations team. Provide close oversight of initiative and program budgets and costs, as well as resource allocation. Proactively evaluate shifting functional needs, capacity constraints, risk management and interdependencies. Lead and develop our project leads, program managers and business analysts across the organization. Serve as a change management agent to facilitate adoption within a rapidly evolving media landscape. Communicate the status of the project and program portfolio to stakeholders across all business units. Deliver on business objectives while maintaining exceptional service quality. This role is based in Toronto. Qualifications We want to hear about your unique background! It is essential that you submit an up-to-date resumé highlighting your skills and qualifications, and demonstrating why you are a great fit for this role. What You Bring Proven track record of leading similar digital delivery operations in a large organization. Master’s degree in project management. At least 10 years’ experience in project/product management, including direct people management and team leadership. Project management and agile certification desirable. Agile experience an asset. Experience integrating AI tools. Experience coaching teams using Lean and/or Kanban methodologies an asset. At least 10 years’ experience working in Agile environments with collaboration tools such as Jira and Confluence. Significant breadth of knowledge and understanding in key areas of digital project development, such as architecture, strategy and creation, application development and operations support. Exceptional organizational skills to balance competing priorities, respond to urgent requests and meet tight deadlines. Proven ability to make sound strategic decisions and drive high-level planning. Proven communicator, leader and team builder. Strong engagement and interpersonal skills. Fluency in English and French (spoken and written). In-depth knowledge of the media industry, with an emphasis on digital platforms. Availability for occasional travel across Canada. Candidates may be subject to skills and knowledge testing. We thank all applicants for their interest, but only candidates selected for an interview will be contacted. As part of our recruitment process, candidates who advance to the next step will be asked to complete a background check. This includes: A mandatory Criminal record check. Other background checks may be conducted based on the operational requirements of the position. CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected]. You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest. Primary Location: Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7 Number of Openings: 1 Work Schedule: Full time

What you’ll do

The Director will oversee the digital delivery portfolio, ensuring alignment with strategic goals while fostering collaboration across product and innovation teams. They are responsible for managing budgets, resource allocation, and leading a team of professionals to drive digital transformation and operational excellence.

Requirements

Candidates must possess a Master's degree in project management and at least 10 years of experience in project or product management with direct leadership responsibilities. Proficiency in Agile environments, familiarity with AI tools, and fluency in both English and French are essential requirements.

Benefits

• Hybrid work arrangement • Professional development • Inclusive workplace

Listed skills

• Change Management · Preferred
• Jira · Preferred
• Kanban · Preferred
• Team Leadership · Preferred
• Business analysis · Preferred
• Stakeholder Management · Preferred
• Lean · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Digital project management
• Strategic planning
• Agile methodologies
• Team leadership
• Budget management
• Change management
• Artificial intelligence
• Lean
• Kanban
• Jira
• Confluence
• Performance metrics
• Stakeholder management
• Business analysis
• Digital media strategy
• Budget Management
• Ad Hoc Analysis
• Atlassian Confluence
• Workplace Inclusivity
• Strategic Decision Making
• People Management
• Organizational Skills
• Business Objectives
• Agile Certification
• Bilingual (French/English)
• Planning
• Architecture Strategy
• Analytical Skills
• Agile Methodology
• Artificial Intelligence
• Budgeting
• Application Development
• JIRA
• Change Management
• Collaborative Software
• Content Creation
• Continuous Improvement Process
• Creativity
• English Language
• Finance
• Preparing Executive Summaries
• French Language
• Governance
• Leadership
• Scalability
• Innovation
• Interpersonal Communications
• Kanban Principles
• Lean Manufacturing
• Risk Management

Job areas

• Management & Leadership
• Technology
• Creative & Media
• Software
• Data & Analytics
• Portfolio Director
• Chief Digital Transformation Officer
• Information and Communications Technology Service Managers
• Computer and Information Systems Managers