Administrative Support Agent, Class I - Records

REFERENCE: 247178-67 IMPORTANT: Effective immediately, full time permanent DEADLINE TO APPLY: September 2, 2026 HOURLY SALARY RANGE: $25.65/h- $28.68/h SCHEDULE: 8h30-4h30 or upon agreement with direct supervisor JOB SUMMARY: Under the general authority of the Dean of Academic Systems and the direct supervision of the Records Manager provides clerical support for the Registrar’s Office. Duties And Responsibilities Assist with the daily operation, including answering in person or other inquiries Assist with convocation preparation and awards Process registrations for full-time continuing education programs (AEC and DEC) Assist with continuing education and day division registration Enter data for grade changes, temporary incompletes (IT), commandites, substitutions and equivalencies (SU & EQ) Schedule courses and update course schedule information Perform other related tasks as may be assigned Medical incomplete requests Provide students with information about the medical incomplete process and answer questions Receive and prepare medical incomplete requests for evaluation by the Dean of Academic Systems Process requests once evaluated by the Dean of Academic Systems English Exit Exam Select eligible students and transmission to MEES Prepare, survey and compile results Update CLARA accordingly Distribute results to students Assist with training invigilators Prepare seating, exam materials; pre-exam and post-exam Responsible for the execution of the English Exit Exam Citizenship / Out-of-Province Student Verification for Day and Continuing Education Retrieve resident of Quebec status from MEES Verify and obtain documents for students without resident status Update student status record Respond to students’ queries related to their status Verify International Student Study Permits for Day and Continuing Education Probation Prepare probation letters (dynamic documents) for students Update students’ probation status Communicate workshop schedule & information and track participants Qualifications Education To have a diploma of vocational studies (DEP) with appropriate specialty or a secondary schooldiploma(DES)or have a diploma or an attestation of studies which is recognized as equivalent by the competent authority and have at least one (1) year of pertinent experience. Specific Requirements At least one year of pertinent experience Strong interpersonal skills and discretion Ability to multi-task High degree of accuracy in clerical work and data entry Ability to work with limited supervision Ability to produce work under pressure and to meet deadlines Ability to organize work efficiently English (Intermediate oral and written production & comprehension) French (Basic oral and written production, Intermediate written comprehension) Computer literacy / knowledge of Microsoft Office (WORD and EXCEL) Analytical and problem-solving skills Testing May Be Required To Demonstrate Knowledge Of ü English (Intermediate oral and written production & comprehension) ü French (Basic oral and written production, Intermediate written comprehension) ü Word (Basic) ü Excel (Basic)

Provides clerical support for the Registrar's Office, including processing registrations, managing grade changes, and scheduling courses. Responsibilities also include coordinating the English Exit Exam and verifying student residency and permit status.

Requires a high school diploma or vocational studies diploma with at least one year of pertinent experience. Candidates must possess strong organizational skills, proficiency in Microsoft Office, and intermediate English and basic French language skills.

• Problem solvingPreferred
• OrganizationPreferred
• Microsoft ExcelPreferred
• Data entryPreferred
• Microsoft WordPreferred

Identified from the job description. Confirm important requirements above.

• Clerical Support
• Data Entry
• Student Registration
• Records Management
• Microsoft Word
• Microsoft Excel
• Interpersonal Skills
• Organization
• Problem Solving
• English Proficiency
• French Proficiency
• Multi-tasking
• Academic Scheduling
• Student Verification
• Administrative Support

• Administrative
• Education
• Customer Service & Support

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 19, 2026

Posting language

English

Working hours

35 hours per week

Seniority

Entry level