Administration Copay Assistants (Bilingual - Fluent in French))

Job summary

The Drug Safety Coordinator is responsible for managing clinical information, documenting adverse event reports, and ensuring compliance with pharmacovigilance protocols. They will also perform data entry, reconcile information with partners, and assist in literature search activities.

Job details

Job Details It is a Bilingual Drug Safety Coordinator role. We are looking for candidates currently working as Bilingual Admin or Copay Assistants. OR We are even open to fresh graduates with strong academic background with fluency in French & English. PRIMARY DUTIES AND RESPONSIBILITIES: Information Management and Pharmacovigilance: Receive, scan and document all pertinent clinical information in compliance with SOP/protocol and applicable legislation Work directly with internal and external clients to request additional information or clarification as necessary; Review patient information in database and ensure accurate documentation as per client needs; Attach Post Infusion Reports to databases to ensure proper documentation for patient assistance and drug safety program needs; Data entry into program specific databases and Quality Management System; Sorting, filing and review of incoming faxes and documents; Assist in processing translation of documents; Perform quality check on adverse event reports as directed by the work instructions; Assist in literature search and review activities; Perform reconciliation activities with internal and external clients/partners; Conduct follow-up and clarification seeking activities as required to ensure completeness of safety reports The Drug Safety Coordinator will also be assigned other duties and tasks as required from time to time May be required to be on standby/on call as part of this role EXPERIENCE AND EDUCATIONAL REQUIREMENTS: Minimum science graduate with 6 months to 1 year experience, with interest to work in Drug Safety/ Pharmacovigilance role can apply. A diploma or degree with a concentration in Life Sciences is a strong asset; Knowledge of Pharmacovigilance industry is an asset Adaptability to change and to learn new skills as required; Experience in the medical and/or pharmaceutical field(s), medical terminology is an asset; Bilingual, English & French is mandatory Able to work any 8-hour shift between 8:00 AM-8 PM, if necessary MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: Ability to communicate effectively both orally and in writing Effective interpersonal skills Effective organizational skills; ability to multitask Superior, proven attention to detail Ability to consistently meet deadlines Excellent problem-solving skills; ability to communicate and/or resolve issues effectively and efficiently Computer skills (including knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs) Good internet required for remote work The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams. SALARY BUDGET FOR THIS ROLE: CAD $50000 TO 52000 Annually (maximum) Schedule Full time Accessibility Policy Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment. Affiliated Companies Affiliated Companies: Innomar Strategies Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

What you’ll do

The Drug Safety Coordinator is responsible for managing clinical information, documenting adverse event reports, and ensuring compliance with pharmacovigilance protocols. They will also perform data entry, reconcile information with partners, and assist in literature search activities.

Requirements

Candidates must hold a science degree or diploma with a concentration in Life Sciences and possess fluency in both English and French. Previous experience in the pharmaceutical or medical field is preferred, along with strong attention to detail and computer proficiency.

Listed skills

• French · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Documentation · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• English · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Pharmacovigilance
• Drug safety
• Data entry
• Medical terminology
• Information management
• Quality management
• Documentation
• Bilingualism
• French
• English
• Problem-solving
• Attention to detail
• Microsoft Office
• Communication
• Organizational skills
• Multitasking
• English Language
• Problem Solving
• Microsoft PowerPoint
• Microsoft Excel
• Detail Oriented
• Adaptability
• Organizational Skills
• French Language
• Pharmaceuticals
• Writing
• Interpersonal Communications
• Computer Literacy
• Data Entry
• Ability To Meet Deadlines
• Legislation
• Reconciliation
• Life Sciences
• Filing
• Microsoft Word
• Multilingualism
• Information Management
• Copayment Collection And Processing
• Disabilities
• Quality Management Systems
• Intravenous Therapy
• Hospital Information Systems
• Sorting
• Medical Terminology

Job areas

• Healthcare
• Administrative
• Science & Research
• Customer Service & Support
• Bilingual Administrative Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

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