Settlement Practitioner

General Responsibilities: The Centre for Newcomers (CFN) is an Alberta leader in providing a variety of settlement, language training and employment readiness services to newcomers. Our mission is to support newcomers and the receiving community in becoming a diverse, united community, through services and initiatives that create conditions of success for newcomers and that foster a welcoming environment in Calgary. The Role: The Newcomer Settlement Program assists newcomers and refugees in their adaptation to Canadian society through self-help and community development approaches. The Settlement Practitioner reports to the Settlement Services Manager/Director and is responsible for assisting and creating opportunities for newcomers to work towards a more active participation in community initiatives by linking newcomers with communities, organizations and agencies. Fluent in the languages of the target culture, the Practitioner works with the target groups who are newcomers to Canada and Alberta. As a member of the NSP team the Practitioner provides services according to established procedures to meet individual and team targets. Responsibilities include: * Recruit participants from newcomer communities; conduct initial assessment, identify service needs and support clients in developing and implementing a plan to respond to their needs. * Facilitate access to appropriate services and support immigrants to benefit from services and referrals. * Provide information and orientation about relevant services and opportunities to clients on-site or virtually and outreach sites. * Organize and facilitate theme-based workshops and other group activities with focus on participatory techniques. * Organize peer support groups and facilitate activities that provide support to newcomers’ settlement and integration. * Facilitate Financial Literacy workshops; provide financial coaching and matched saving services * Help promote newcomer participation in organizations, agencies and community initiatives. * Link and partner with ethno-cultural and mainstream organizations as well as other programs of CFN. * Conduct presentations to the community about newcomers’ settlement, needs and contributions to generate public support and response. * Conduct regular client follow-ups; adhere to accurate and timely record keeping and file management; and ensure safe access to and maintenance of secure documents and information as required by the Program. * Contribute to a positive culturally sensitive working environment. Qualifications: * Service-oriented: demonstrated commitment to exceeding client and partner service expectations. Culturally competent: familiar with serving clients from other cultures than your own; strong attention to details and follow-up skills. AAISA accreditation will have a competitive advantage. * Education: University Degree in a related field (Counselling, Social Work or related field). Licenced Social worker would be an assest. * Technical: Excellent computer, internet skills and has driver's license and own reliable transportation. * Experience/Result-oriented: Demonstrates focus on finishing all tasks assigned in a timely manner, experience working with high need immigrants; excellent organizational, analytical and planning skills. * Communication: Adapts communication to respond to audience or situational requirements. In addition to English, applicants will have fluency speaking and writing in Spanish.

The Settlement Practitioner assists newcomers with their adaptation to Canadian society by conducting assessments, facilitating workshops, and linking them to community resources. They are responsible for maintaining accurate client records and promoting newcomer participation in community initiatives.

Candidates must hold a university degree in a related field such as Social Work or Counselling and possess strong cultural competency. Proficiency in English and Spanish is required, along with excellent organizational skills and a valid driver's license.

Identified from the job description. Confirm important requirements above.

• Case management
• Community outreach
• Client assessment
• Workshop facilitation
• Financial literacy coaching
• Cultural competency
• Record keeping
• File management
• Interpersonal communication
• Spanish fluency
• English fluency
• Organizational skills
• Analytical skills
• Planning
• Computer literacy
• Basic Internet Skills
• Record Keeping
• Valid Driver's License
• Social Work
• Customer Service
• Communication
• Community Development
• English Language
• Spanish Language
• File Management
• Financial Literacy
• Settlement
• Presentations
• Coaching
• Peer Support
• Cultural Sensitivity
• Detail Oriented

• Social Services
• Education
• Administrative
• Settlement Manager
• Case Worker
• Social Work Associate Professionals
• Child, Family, and School Social Workers

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week