CHANEL Counter Manager

Job summary

The Counter Manager is responsible for driving sales volume and providing a superior, personalized luxury client experience. They must build strong in-store relationships and ensure the growth of the customer base for the Fragrance and Beauty account.

Job details

Chanel Counter Manager Location: CHANEL Counter at Shoppers Drug Mart Kamloops, BC Reports to: Territory Manager Contract: Full-time (30 hours/week) and temporary position (Monthly contracts) Your role @Chanel: As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store. What impact you can create at Chanel: You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers. What you will bring to the role: • You will provide superior client service by demonstrating interest, courtesy, and sincerity. • You will extend exceptional client care to every customer through consultations. • You will use your selling skills that relates to customer needs. • You will achieve sales goals planned for the year for your Fragrance & Beauty account. • You will increase the customer base and build business for the future. • You will build strong in-store business relationships through effective communication. You are energised by: • Providing the Chanel ultimate luxury client experience. • Achieving sales plan. What you would gain from this experience: • Gratification in offering a unique client experience. At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.

What you’ll do

The Counter Manager is responsible for driving sales volume and providing a superior, personalized luxury client experience. They must build strong in-store relationships and ensure the growth of the customer base for the Fragrance and Beauty account.

Requirements

Candidates are expected to demonstrate exceptional client care, strong selling skills, and the ability to achieve annual sales targets. The role requires a professional who can effectively communicate and build business relationships within a retail environment.

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Relationship Building · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales management
• Client service
• Customer relations
• Beauty consulting
• Fragrance sales
• Business development
• Communication
• Relationship building
• Luxury retail
• Sales goal achievement
• Retail Operations
• Relationship Management
• Effective Communication
• Business Development
• Customer Relationship Management
• Customer Service
• Consulting
• Sales
• Selling Techniques
• Relationship Building
• Retail Sales
• Sales Management
• Sincerity

Job areas

• Retail
• Sales
• Customer Service & Support
• Management & Leadership
• Counter Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

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