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CHANEL

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Chanel is a prestigious luxury brand renowned for its exceptional craftsmanship in fashion, beauty, and accessories, embodying timeless elegance and innovation since 1910.

London, England

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Retail Luxury Goods and Jewelry
5,001+ people

About

Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.​ ​ As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.​ ​ Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.​ ​ Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.​

Open positions

Fashion Advisor

On-site · Calgary

Fashion Advisor   Location: CHANEL Calgary Boutique (in Holt Renfrew) Reports to: Boutique Manager Contract : Full-time and Fixed-Term (1 year)   Your role @ CHANEL   As a Fashion Advisor, you are the heartbeat of the CHANEL experience. You are a Brand ambassador, embodying warmth, authenticity, and a genuine passion for fashion. Your mission is to exceed client expectations and foster deep, lasting relationships, creating a loyal clientele while ensuring that every interaction is steeped in CHANEL’s spirit of excellence. You will leverage your expertise and personalized approach to provid…

Watches & Fine Jewelry Sales Specialist

On-site · North York

Watches & Fine Jewelry Sales Specialist Location: CHANEL Yorkdale Boutique, ON (in Holt Renfrew) Reports to: W&FJ Boutique Manager Contract: Full-Time, Fixed-Term (Maternity leave replacement ending February 2028) Your role @ Chanel: As a Watch & Fine Jewelry Specialist, your role will be to help maximize and support all sales opportunities while maintaining the CHANEL standards for W&FJ. You will also create strong partner relationships by collaborating with CHANEL Fashion Advisors in accompanying clients through the Watches and Fine Jewelry universe. You will also help build brand and…

CHANEL Beauty Confidant

On-site · Vancouver

CHANEL Beauty Confidant Location: CHANEL Oakridge Boutique (Vancouver) Reports to: Boutique Manager Contract: Permanent and Full-Time Salary: $61,000 + Commission Your role at Chanel: As a Beauty Confidant, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store. What impact you can create at Chanel: You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers. ·         You will provide superior client service by demonstrating interest, courtes…

Repair & Maintenance Manager

On-site · Vancouver

Repair & Maintenance Manager Location: CHANEL Oakridge Park Boutique, BC Reports to: Head of Store Planning Contract: Temporary (5-months contract) & Full-Time Your role @ Chanel: As an open-minded, people oriented, exceptionally collaborative, with a strong sense of ownership, flexibility, and urgency, you will ensure repair & maintenance requirements are collected, communicated and taken care of.  You will also negotiate processes, develop and maintain good relationships with vendors. What impact you can create at Chanel:  You will support the store planning team for CHANEL Canada i…

CHANEL Counter Manager

On-site · Toronto

CHANEL Counter Manager Location: Shoppers Drug Mart, Industrial Street, Toronto ON Reports to:  Territory Manager Contract : Permanent, full-time (30 hours/week) Your role at Chanel: As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store. What impact you can create at Chanel: You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers. What you will bring to the role: You will provide superior client service by demon…

Coordonnateur(rice) de l’administration – Équipe de l’artisanat

On-site · Candiac

Coordonnateur(rice) de l’administration – Équipe de l’artisanat Lieu de travail : Candiac, QC – CHANEL Responsable : Responsable Après-Vente Contrat : Temps Plein et Contrat Temporaire jusqu'en Décembre 2027 Votre rôle chez Chanel : Chanel est actuellement à la recherche d’un(e) administrateur(trice) hautement dynamique avec un minimum de 3 ans d’expérience en administration, afin de se joindre à notre division des Réparations. Pendant la durée du contrat, l’administrateur/trice de l’Atelier sera rattaché(e) au Responsable Après-Vente et sera chargé(e) de la coordination des demandes de…

CHANEL Counter Manager

On-site · Toronto

CHANEL Counter Manager Location: Shoppers Drug Mart, Bloor Street, Toronto Reports to:  Territory Manager Contract : Permanent, full-time (30 hours/week) Your role at Chanel: As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store. What impact you can create at Chanel: You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers. What you will bring to the role: You will provide superior client service by demonst…

Stock Support

On-site · North York

Stock Support Location:  Yorkdale Boutique (in Holt Renfrew), North York, ON Reports to:  Operations Assistant Contract : Full-time and permanent position Your role @ Chanel: The Stock Support will effectively perform administrative and back of house duties in support of a variety of assigned functions required for the Boutique and the Head Office, while maintaining the CHANEL standards of excellent customer service, product knowledge and care, personal presentation and teamwork at all times. What impact you can create at Chanel: Ensure the back of house areas are kept clean and tidy at…

Fashion Advisor

On-site · Vancouver

Location: CHANEL Vancouver Boutique (in Holt Renfrew) Reports to: Boutique Manager Contract : Full-time and permanent Your role @ CHANEL As a Fashion Advisor, you are the heartbeat of the CHANEL experience. You are a Brand ambassador, embodying warmth, authenticity, and a genuine passion for fashion. Your mission is to exceed client expectations and foster deep, lasting relationships, creating a loyal clientele while ensuring that every interaction is steeped in CHANEL’s spirit of excellence. You will leverage your expertise and personalized approach to provide an unparalleled client exper…

Fashion Advisor

On-site · North York

Location: CHANEL Yorkdale Boutique (in Holt Renfrew) Reports to: Boutique Manager Contract : Full-time and permanent (new position)   Your role @ CHANEL As a Fashion Advisor, you are the heartbeat of the CHANEL experience. You are a Brand ambassador, embodying warmth, authenticity, and a genuine passion for fashion. Your mission is to exceed client expectations and foster deep, lasting relationships, creating a loyal clientele while ensuring that every interaction is steeped in CHANEL’s spirit of excellence. You will leverage your expertise and personalized approach to provide an unparallele…

Watches & Fine Jewelry Sales Specialist

On-site · Vancouver

The specialist will maximize sales opportunities for watches and fine jewelry while maintaining CHANEL's luxury standards and building strong client relationships. They are responsible for providing expert product knowledge, supporting boutique events, and ensuring high-quality aftersales care.

Phones and Cashier Support

On-site · Toronto

The role involves managing professional phone inquiries and providing administrative support to the boutique and head office. You will also assist with cashiering, transaction processing, and maintaining high standards of customer service and boutique presentation.

CHANEL Beauty Confidant

On-site · Toronto

CHANEL Beauty Confidant Location: CHANEL Counter at Holt Renfrew Bloor, Toront o Reports to: Territory Manager Contract: Full-Time (37.5 hours), and Temporary (Contract until September 2027) Your role at Chanel: As a Beauty Confidant, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store. What impact you can create at Chanel: You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers. What you will bring to the role: • You will provide s…

CHANEL Counter Manager

On-site · Kamloops

The Counter Manager is responsible for driving sales volume and providing a superior, personalized luxury client experience. They must build strong in-store relationships and ensure the growth of the customer base for the Fragrance and Beauty account.

Head of Merchandising

On-site · Toronto

The Head of Merchandising will develop and implement product and sales strategies to drive growth while ensuring brand equity is maintained across the boutique network. This role involves leading cross-functional initiatives, managing budgets, and coaching a high-performing team to achieve commercial objectives.

Alterations Lead

On-site · Toronto

The Alterations Lead manages the boutique's tailoring operations, ensuring high-quality garment alterations and an elevated client fitting experience. They also lead, coach, and develop the Atelier team while maintaining CHANEL's craftsmanship standards.

Support aux ventes et marchandise

On-site · Montréal

The Sales and Merchandise Support role involves assisting the sales team by retrieving products from the back-of-house and preparing customer packaging. Responsibilities also include maintaining an organized back-of-house area and providing high-level customer service.

CHANEL Counter Manager

On-site · North Vancouver

The Counter Manager is responsible for generating sales volume and providing a unique, luxury client experience at the Chanel counter. They will build strong in-store relationships and ensure repeat business through exceptional customer service and consultations.

Regional Sales Manager - Fragrance & Beauty

On-site · Toronto

The Regional Sales Manager is responsible for driving commercial performance and implementing sales strategies across the region. This role involves leading field teams, ensuring brand excellence, and managing relationships with store managers to achieve business growth.