CHANEL Counter Manager

Job summary

The Counter Manager is responsible for generating maximum sales volume while providing a unique, luxury one-to-one client experience. They must build strong in-store relationships and ensure repeat sales by meeting individual customer needs.

Job details

CHANEL Counter Manager Location: CHANEL Counter at Shoppers Drug Mart Kelowna, BC Reports to: Territory Manager Contract: Full-time and Permanent Position Your role @Chanel: As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store. What impact you can create at Chanel: You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers. What you will bring to the role: • You will provide superior client service by demonstrating interest, courtesy, and sincerity. • You will extend exceptional client care to every customer through consultations. • You will use your selling skills that relates to customer needs. • You will achieve sales goals planned for the year for your Fragrance & Beauty account. • You will increase the customer base and build business for the future. • You will build strong in-store business relationships through effective communication. You are energised by: • Providing the Chanel ultimate luxury client experience. • Achieving sales plan. What you would gain from this experience: • Gratification in offering a unique client experience. At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.

What you’ll do

The Counter Manager is responsible for generating maximum sales volume while providing a unique, luxury one-to-one client experience. They must build strong in-store relationships and ensure repeat sales by meeting individual customer needs.

Requirements

The candidate should demonstrate superior client service skills, courtesy, and the ability to achieve annual sales goals for fragrance and beauty accounts. They are expected to increase the customer base and maintain the high standards of the Chanel brand.

Benefits

• Wellbeing programmes • Learning and development opportunities • Parental leave

Listed skills

• Customer service · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales management
• Client service
• Customer relations
• Communication
• Business development
• Luxury retail
• Consultation
• Sales goal achievement
• Relationship building
• Product knowledge

Job areas

• Retail
• Sales
• Customer Service & Support
• Management & Leadership