Technical Product Manager

Job summary

The Technical Product Manager will bridge business stakeholders and technology teams to drive process improvement and AI-enabled automation. They are responsible for managing product backlogs, gathering requirements, and ensuring successful implementation of scalable solutions.

Job details

Charger Logistics is a world-class asset-based carrier committed to operational excellence, innovation, and customer satisfaction. We foster an entrepreneurial environment that encourages ownership, continuous learning, and new ideas. We are seeking an experienced Technical Product Manager to drive business process improvement, product development, and AI-enabled automation initiatives. This role will bridge business stakeholders and technology teams, translating complex business challenges into scalable solutions that deliver measurable business value. Key Responsibilities Partner with business stakeholders to investigate operational challenges, identify root causes, and recommend practical, data-driven solutions. Analyze existing workflows, business processes, and systems to identify inefficiencies, gaps, and opportunities for improvement. Lead requirements gathering and develop business requirements, user stories, acceptance criteria, process flows, and functional specifications. Manage product backlogs, prioritize enhancements, and align delivery plans with business objectives and stakeholder priorities. Identify opportunities to leverage AI, large language models (LLMs), intelligent document processing, and workflow automation to improve efficiency and reduce manual effort. Collaborate with development, data, and QA teams throughout the software development lifecycle (SDLC) to ensure successful implementation. Evaluate solution alternatives and communicate trade-offs involving business value, cost, technical feasibility, and risk. Coordinate user acceptance testing (UAT), validate business scenarios, and support implementation and change management. Define KPIs and success metrics and assess post-implementation results using operational data, user feedback, and performance indicators. Monitor AI-enabled solutions for accuracy, reliability, exceptions, and business impact, ensuring appropriate validation and human oversight. 5+ years of experience in product management, senior business analysis, or technology-driven process improvement. Strong critical thinking, analytical, and problem-solving skills, with the ability to challenge assumptions and make evidence-based recommendations. Proven experience in requirements analysis, process mapping, product backlog management, and Agile/Scrum methodologies. Understanding of AI, LLMs, and workflow automation, including their capabilities, limitations, and risks. Experience collaborating with business stakeholders, software developers, QA teams, and technical leadership. Familiarity with SQL, Power BI, Jira, Confluence, APIs, EDI, or enterprise applications is an asset. Excellent communication, stakeholder management, and decision-making skills. Experience in logistics, supply chain environments is preferred. Benefits Competitive Salary Healthcare Benefit Package Career Growth

What you’ll do

The Technical Product Manager will bridge business stakeholders and technology teams to drive process improvement and AI-enabled automation. They are responsible for managing product backlogs, gathering requirements, and ensuring successful implementation of scalable solutions.

Requirements

Candidates must have 5+ years of experience in product management or technology-driven process improvement. Strong analytical skills and familiarity with Agile methodologies, AI technologies, and logistics environments are required.

Benefits

• Competitive Salary
• Healthcare Benefit Package
• Career Growth

Listed skills

• Product management · Preferred
• Power BI · Preferred
• SQL · Preferred
• Jira · Preferred
• Scrum · Preferred
• Agile · Preferred
• Business analysis · Preferred
• Requirements gathering · Preferred
• Process Improvement · Preferred
• Stakeholder Management · Preferred
• Workflow Automation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Product Management
• Business Analysis
• Process Improvement
• AI
• Large Language Models
• Workflow Automation
• Requirements Gathering
• Agile
• Scrum
• SQL
• Power BI
• Jira
• Confluence
• APIs
• EDI
• Stakeholder Management
• SQL (Programming Language)
• Change Management
• Business Process
• Communication
• Key Performance Indicators (KPIs)
• Agile Methodology
• Management
• Problem Solving
• Reliability
• Workflow Management
• Operational Excellence
• JIRA
• Business Requirements
• Decision Making
• Innovation
• Artificial Intelligence
• Scrum (Software Development)
• Business Valuation
• Continuous Development
• Customer Service
• Application Programming Interface (API)
• Safety Assurance
• Business Objectives
• Business Continuity Planning
• Atlassian Confluence
• Technical Leadership
• Scalability
• Automation
• Critical Thinking
• Requirements Elicitation
• New Product Development
• Requirements Analysis
• Software Development Life Cycle
• Software Development

Job areas

• Technology
• Logistics
• Management & Leadership
• Data & Analytics
• Software
• Technical Product Manager
• Research and Development Managers
• Marketing Managers

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