Housekeeping Supervisor

Job summary

The Housekeeping Supervisor leads a team to ensure the residence remains clean, safe, and welcoming for residents and visitors. Responsibilities include managing cleaning schedules, overseeing supply budgets, and training staff to maintain high service standards.

Job details

Housekeeping Supervisor The Opportunity Are you an experienced leader with a passion for creating clean, safe, and welcoming environments? As a Housekeeping Supervisor at Chartwell, you’ll lead a team that ensures our residence is a place residents are proud to call home. You’ll oversee cleaning schedules, supplies, and team performance while delivering excellent service to residents, families, and visitors. What You’ll Do * Supervise, schedule, and train housekeeping staff to ensure consistent, high-quality service * Oversee cleaning routines for resident suites and shared areas * Monitor supplies and source quality products while staying within budget * Respond to resident and family concerns, escalating as appropriate * Ensure compliance with health, safety, and confidentiality standards * Participate in the Resident Council and support team collaboration * Provide regular feedback to the General Manager on service quality and resident satisfaction > What You’ll Bring * Secondary school diploma (Grade 12) or equivalent required * Previous supervisory experience in housekeeping, including hiring, training, and scheduling * Strong organizational and multitasking skills; ability to lead by example * Effective communication and conflict resolution skills * Computer literacy and comfort with basic operational systems * WHMIS, First Aid & CPR, and Occupational Health & Safety certification are assets * Comfortable working both independently and collaboratively in a team > What We Offer * A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents * Competitive compensation and benefits package * Opportunities for leadership development and career growth * A safe, inclusive workplace where you’re supported and appreciated > Additional Requirements * Must be available for flexible shifts, including weekends and evenings * Physically capable of standing for long periods and lifting/carrying items * Must be prepared to respond to emergency situations * Comfortable using AI and other digital platform systems and tools to support daily work * Clear Criminal Background Check, VSS and TB Test where required

What you’ll do

The Housekeeping Supervisor leads a team to ensure the residence remains clean, safe, and welcoming for residents and visitors. Responsibilities include managing cleaning schedules, overseeing supply budgets, and training staff to maintain high service standards.

Requirements

Candidates must have a secondary school diploma and previous supervisory experience in housekeeping, including hiring and scheduling. Proficiency in computer systems and a commitment to health and safety standards are required.

Benefits

• Competitive compensation
• Benefits package
• Leadership development
• Career growth opportunities

Listed skills

• Leadership · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Housekeeping management
• Staff supervision
• Scheduling
• Training
• Budgeting
• Inventory management
• Conflict resolution
• Communication
• Multitasking
• Health and safety compliance
• Computer literacy
• Leadership
• Workplace Inclusivity
• Supervision
• Cardiopulmonary Resuscitation (CPR) Certification
• Effective Communication
• First Aid Certification
• Artificial Intelligence
• Housekeeping
• Computer Literacy
• Confidentiality
• Conflict Resolution
• Occupational Safety And Health
• Leadership Development
• Team Performance Management
• Workplace Hazardous Materials Information Systems

Job areas

• Management & Leadership
• Hospitality
• Healthcare
• Administrative
• Housekeeping Supervisor
• Housekeeping / Environmental Services Supervisor
• Cleaning and Housekeeping Supervisors in Offices, Hotels and Other Establishments
• First-Line Supervisors of Housekeeping and Janitorial Workers

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