JUNIOR IT TECHNICIAN

Location: Sandringham, Johannesburg Position Type: Fixed term, full-time Purpose of the Job To provide IT support to end users by resolving technical issues, maintaining hardware, software and network infrastructure, and ensuring the smooth day-to-day operation of the Company’s IT systems. Role and Responsibilities Responding to and closing tickets within the required service level targets. Assist with the ordering of hardware and maintaining minimum stock levels. Provisioning equipment and software for new team members. Building and disassembling PCs and reinstalling Microsoft Windows and Office. Keep up with technology and learn new systems that the Company implements. Networking MFPs. Telephony troubleshooting. Resident and staff Wi-Fi support. Moving IT equipment and using ladders to reach higher placed switches. Qualifications And Education Requirements Must have A+ and N+ Certification Driver’s license and own transport Microsoft Windows knowledge 2 to 3 years’ experience in a similar role MS desktop apps and an understanding of 365 After-hours and weekend work may be required Preferred Skills Must be a team player Excellent communication skills Able to move IT equipment and work on ladders Perform well under pressure Ability to work independently without supervision, with the ability to take initiative Must have good attention to detail Must have a good understanding of hardware Knowledge of networking Problem solving skills Customer service skills Ability to work within a team

Provide technical support to end users by resolving tickets and maintaining hardware, software, and network infrastructure. Responsibilities include provisioning equipment for new staff and ensuring the smooth operation of company IT systems.

Candidates must possess A+ and N+ certifications, a valid driver's license with own transport, and 2 to 3 years of experience in a similar role. Proficiency in Microsoft Windows and Office 365 is required.

• Customer servicePreferred
• Problem solvingPreferred

Identified from the job description. Confirm important requirements above.

• IT Support
• Hardware Maintenance
• Network Infrastructure
• Microsoft Windows
• Microsoft Office 365
• PC Assembly
• Telephony Troubleshooting
• Wi-Fi Support
• Customer Service
• Problem Solving
• Networking
• Ticket Management

• Technology
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Aug 29, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level