Branch Floater - Permanent Full-Time - Toronto/GTA

Company Description We make shipping easier for Canadian businesses and entrepreneurs. Since 2001, Chit Chats has helped small businesses and entrepreneurs ship across Canada and around the world with simple, affordable shipping solutions. But we’re more than a shipping company. We’re a team of people who care about helping others succeed. We’re curious about how we can do things better, cheerful in how we show up, and always ready to help. If you want to work somewhere your ideas matter, your teammates have your back, and the work you do helps Canadian businesses and entrepreneurs grow, you’ll fit right in at Chit Chats! Job Description We’re looking for a Branch Floater who brings positive energy, curiosity and care to everything they do. You’ll help lead our branch operations, support and motivate the team, create great client experiences, and jump in wherever you’re needed to keep things moving. What You’ll Do Lead the branch: Keep daily operations running smoothly, safely and efficiently. Champion the client: Create helpful, welcoming experiences. Support your team: Lead by example and help create a positive, collaborative environment. Keep things moving: Ensure shipments are processed accurately, efficiently. Jump in: Support freight handling other branch needs. Make things better: Look for opportunities to improve how we work and serve our clients. Live our values: Be Caring, Curious and Cheerful in how you lead, communicate and show up. Where You’ll Work Primarily at our various locations within GTA, ON. Why Chit Chats? If you take pride in helping people, enjoy solving problems, and believe work should be both meaningful and enjoyable, we’d love to meet you. Bring your care, curiosity and cheer—and help us make shipping easier for Canadian businesses and entrepreneurs. Qualifications What You Bring 2+ years of retail, branch or customer service experience Strong communication, organization and problem-solving skills A genuine passion for helping people A positive, proactive “let’s figure it out” attitude Computer and administrative skills Fluency in English and French Comfortable working in a fast-paced, hands-on environment Class 1 safety shoes required Additional Information Total Rewards and Compensation: Hourly Wage: Starting $19.00 per hour - $21.00 per hour. Employer paid Group Benefits (Health, Dental and Vision; 80% coverage). After 3 months. Annual Year-End Bonus. Two weeks paid vacation Birthday leave (Paid) A rich GRSP plan eligibility after 3 months of employment This is a Permanent Full-Time position. Some travel within Toronto/GTA may be required. We thank you for your application, but only those candidates selected for an interview will be contacted. Please note that the successful candidate will be subject to reference and criminal background checks prior to employment. As a federally regulated employer, Chit Chats Express fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Lead daily branch operations to ensure shipments are processed accurately and efficiently while maintaining a safe environment. Focus on creating positive client experiences and supporting the team through collaborative leadership.

Requires 2+ years of experience in retail, branch, or customer service and fluency in both English and French. Candidates must possess strong organizational skills and be comfortable in a fast-paced, hands-on environment.

• Health Insurance • Dental Insurance • Vision Insurance • Annual Year-End Bonus • Paid Vacation • Paid Birthday Leave • Group Retirement Savings Plan

• Customer servicePreferred
• Problem solvingPreferred
• OrganizationPreferred
• CommunicationPreferred
• Team LeadershipPreferred

Identified from the job description. Confirm important requirements above.

• Branch Operations
• Customer Service
• Team Leadership
• Problem Solving
• Organization
• Communication
• Freight Handling
• Administrative Skills
• English Fluency
• French Fluency

• Logistics
• Transportation
• Customer Service & Support
• Retail
• Management & Leadership

Minimum experience

2+ years

Apply by

Oct 4, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level