Games floor amusement host Playdium Fairview

Job summary

The Amusement Host operates major attractions and curates the gaming experience for guests through expert knowledge and upselling. They are also responsible for maintaining the cleanliness and operational status of gaming stations and assisting with store restocking.

Job details

What you will do: Job Description Our Amusement Hosts are an integral part of the team who provide an exceptional entertainment experience to each and every guest. The Amusement Host operates all major attractions and is an expert on gaming within the facility and can help answer and/or curate the gaming experience for both experienced and non-experienced gamers. If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you! In this role, your responsibilities include (but are not limited to): Upselling games by showing guests game operations, encouraging guests to play and creating an overall fun, playful environment for them. Ensuring both games and individual stations are clean, well-maintained and fully operational and assisting with restocking the Store. Being a trusted resource for guests’ inquiries and concerns and have a working knowledge of the venue’s pricing for special events, promotions and daily events. Qualifications: This role may be a perfect fit for you if: For licensed venues, candidates must be the required age of majority or older You preferably have some experience with customer service You can complete tasks with attention to detail You have strong problem-solving and communication skills Additional Information: As an employee, you’ll enjoy: Tuition Assistance Employee Assistance Program Flexible Hours Discounted Food and Beverages on Shift Opportunities to Grow & more! Inclusion & Diversity Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. Accessibility We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com. Use of AI We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are made by our people, not by AI. This is a new position and is being actively recruited for. While we appreciate all interest, only those candidates selected for an interview will be contacted. Wage ($): CAD

What you’ll do

The Amusement Host operates major attractions and curates the gaming experience for guests through expert knowledge and upselling. They are also responsible for maintaining the cleanliness and operational status of gaming stations and assisting with store restocking.

Requirements

Candidates must meet the legal age of majority for licensed venues and preferably possess customer service experience. Strong communication, problem-solving skills, and a high level of attention to detail are required.

Benefits

• Tuition Assistance • Employee Assistance Program • Flexible Hours • Discounted Food And Beverages On Shift • Opportunities To Grow

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Communication Skills · Preferred
• Upselling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Upselling
• Problem Solving
• Communication Skills
• Attention To Detail
• Gaming Knowledge

Job areas

• Sports & Recreation
• Customer Service & Support
• Hospitality
• Retail
• Creative & Media