Human Resources Service Centre Technician

HR Services / Konnect Canada : 4204 Boul. Industriel, Laval, Quebec H7L 0E3 Shift Availability Flexible Availability Job Type Your responsibilities will include: Assist with the coordination of annual HR projects and employee communications. Support the administration of short-term and long-term disability cases by maintaining employee files, proactively following up with employees and our insurance provider, and ensuring the timely payment of insurance premiums. Assist in the administration of work permit files by maintaining accurate records and proactively following up with employees throughout the process. Prepare employment confirmation letters for immigration purposes. Collaborate with our group insurance provider to support the day-to-day administration of employee benefit files. Act as a liaison between employees, managers, and the insurance provider to facilitate successful return-to-work plans. Perform a variety of administrative duties, including preparing reports, entering data, maintaining files, and distributing employee communications. WHAT YOU’LL NEED We want you to join our team! Here’s what we’re looking for: REQUIREMENTS Education: DEC or AEC in HR or business administration or any related field; Experience: Minimum of one (1) to two (2) years of relevant experience; Experience in group insurance, disability management, leave administration, immigration, or an HR Service Centre is considered a strong asset. Knowledge and skills: Strong customer service orientation. Excellent organizational and time management skills. Ability to work independently while managing multiple priorities. Strong attention to detail and accuracy. Excellent interpersonal and communication skills, with a high degree of empathy and professionalism. Ability to work effectively under pressure in a fast-paced environment. Proficiency in Microsoft Word and Excel. Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

The technician will assist with HR projects, manage disability and leave administration, and support work permit file processing. They will also act as a liaison between employees and insurance providers while performing general administrative duties.

Candidates must have a DEC or AEC in HR or business administration and one to two years of relevant experience. Strong customer service, organizational skills, and proficiency in Microsoft Office are required.

• Group insurance

• Time managementPreferred
• Customer servicePreferred
• interpersonal skillsPreferred
• Attention to detailPreferred
• Microsoft ExcelPreferred
• report preparationPreferred
• Data entryPreferred
• Microsoft WordPreferred
• Communication SkillsPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Organizational skills
• Time management
• Attention to detail
• Interpersonal skills
• Communication skills
• Empathy
• Professionalism
• Microsoft Word
• Microsoft Excel
• Disability management
• Leave administration
• Immigration administration
• Data entry
• Report preparation
• Report Writing
• Employee Communications
• Administrative Functions
• Business Administration
• Customer Service
• Communication
• Disability Management
• English Language
• Spanish Language
• Time Management
• Coordinating
• Detail Oriented

• Human Resources
• Administrative
• Customer Service & Support
• Human Resources Service Center Specialist
• Human Resources Clerk / Technician
• Personnel Clerks
• Human Resources Assistants, Except Payroll and Timekeeping

Minimum education

Professional degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week