Part-Time Customer Service Representative (CSR)

Welcome to the City of 100 Hellos! We are a welcoming and inclusive community and one of the most culturally diverse communities in Alberta, with a population of 16,062 and another 11,000 in the surrounding area. We have a vibrant and friendly business community, a range of ethnic restaurants and a myriad of recreational opportunities. The Brooks area offers a diverse landscape; we have pristine farms, beautiful lakes and a huge valley of hills and hoodoos! Why work with us? We take pride in our culture, work-life balance, personal and professional growth and teamwork. We are professional, supportive, fun, dedicated, diverse and warm and welcoming! Please view our City of Brooks Careers Corner page for more details. Job Details & Responsibilities: You will provide clerical and receptionist services in the Recreation Department and be responsible for the efficiency and effectiveness of the front office. You will also greet visitors and answer incoming telephone calls in a professional manner. You will be responsible for receiving and processing monies for pool admissions, memberships, facility rentals, department program registrations, and various miscellaneous items. Requirements: Age 16+; Possess strong public relations and interpersonal skills; Possess the ability to work independently in a fast-paced office environment; and, Proficiency in Microsoft Office software and previous cash handling skills would be a definite asset. Compensation & Benefits: The 2026 salary range for this position is $18.98 - $20.14. The successful candidate will receive a free membership to the JBS Canada Centre during their term of employment. A clean criminal records check will be required before an offer of employment is presented to the successful candidate. The City of Brooks thanks all applicants for their interest; however, only those selected for an interview will be contacted. The City of Brooks is an equal opportunity employer that recruits, trains, pays, and promotes employees fairly and equally regardless of race, gender, ethnicity, age, or physical status.

The successful candidate will provide clerical and receptionist services while managing front office efficiency. Responsibilities include greeting visitors, answering phones, and processing payments for memberships, rentals, and program registrations.

Applicants must be at least 16 years old and possess strong interpersonal and public relations skills. The ability to work independently in a fast-paced environment is required, with proficiency in Microsoft Office and cash handling considered assets.

• Free membership to the JBS Canada Centre

• Customer servicePreferred
• Cash handlingPreferred
• CommunicationPreferred
• Microsoft OfficePreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Clerical services
• Receptionist services
• Customer service
• Cash handling
• Public relations
• Interpersonal skills
• Microsoft Office
• Communication
• Data entry
• Facility management
• Cash Handling
• Professionalism
• Clerical Works
• Public Relations
• Cultural Diversity
• Front Office
• Interpersonal Communications
• Teamwork

• Customer Service & Support
• Administrative
• Government & Public Sector
• Sports & Recreation
• Customer Service Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week